EMEA Senior Inventory Operations Leader (Hybrid)

Sony Interactive Entertainment Inc. (Japan); Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Discretionary bonus

Hybrid Working

Private Medical Insurance

Dental Scheme

25 days holiday per year

On Site Gym

Subsidised Café

Free soft drinks

On site bar

Cycle garage and showers

Job summary

Sony Interactive Entertainment in London is seeking a Senior Inventory Operations Manager, EMEA to lead inventory control, reconciliation, and governance across SIE’s B2B and D2C distribution centres in the EMEA region. You’ll drive accuracy, system integrity, audit readiness, and strong process controls with a focus on service excellence.

Work closely with Warehouse Operations, Planning, Sales, PSD, Finance Governance and external partners.

Qualifications

• 8+ years of experience in Inventory Management, Inventory Control, Planning, or related field.
• Strong SAP experience, with knowledge of iDocs and EDI transactions.
• Good understanding of B2B and D2C distribution centre operations.
• Strong Excel capability (medium to advanced).
• Excellent verbal and written communication skills.
• Strong analytical and problem‑solving skills with root-cause focus.
• Experience with Finance, Planning, Sales, Warehouse Operations, and external 3PL partners.
• Process improvement or Lean experience preferred.
• BA/BS in Business Administration, Supply Chain, Operations, or equivalent.
• APICS, Inventory Control, Quality Management Systems, or Project Management certifications desirable.

Responsibilities

• Lead daily, weekly, and monthly inventory reconciliation across B2B and D2C locations.
• Compile and review inventory comparisons with Planning, Sales, and PSD teams.
• Investigate and resolve daily iDoc errors to ensure timely corrections.
• Own end-of-month system-to-system reconciliation and balance explanations.
• Coordinate monthly physical counts across B2B and PSD operations.
• Support audit coordination with Finance Governance and evidence gathering.
• Coordinate end-of-year wall-to-wall inventory counts with stakeholders.
• Act as primary contact for inventory management escalations.
• Validate warehouse cycle count adjustments and route approvals.

Skills

Inventory management

SAP

iDocs/EDI

Excel

Audit/compliance

Cross-functional collaboration

Lean/process improvement

Data analysis

Communication

Education

BA/BS in Business or Supply Chain

Tools

SAP

Job description

Sony Interactive Entertainment in London is seeking a Senior Inventory Operations Manager, EMEA to lead inventory control, reconciliation, and governance across SIE’s B2B and D2C distribution centres in the EMEA region. You’ll drive accuracy, system integrity, audit readiness, and strong process controls with a focus on service excellence.

Work closely with Warehouse Operations, Planning, Sales, PSD, Finance Governance and external partners.