EMEA QHSE & Audit Services Manager

Avetta, LLC; Maidenhead; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global compliance management company is seeking a Manager for EMEA QHSE & Audit Services based in Maidenhead. This role involves developing quality, health, safety, and environmental audit strategies, leading teams, and ensuring compliance across various industries. The ideal candidate has a NEBOSH International Diploma, supervisory experience in the EMEA region, and strong problem-solving skills. This position includes travel to the Maidenhead office and offers a competitive salary and flexible benefits.

Benefits

Highly competitive salary

Flexible benefits

Qualifications

• Proven supervisory experience across the EMEA region.
• Strong experience in HSE auditing and compliance assessment.
• In-depth knowledge of OHS regulatory frameworks.

Responsibilities

• Develop and deliver the QHSE Audit strategy across the EMEA region.
• Provide leadership and training to QHSE Leads and Associates.
• Handle client escalations and ensure customer satisfaction.

Skills

Supervisory experience

Strong critical thinking

Problem-solving skills

Communication skills

Team collaboration

Education

NEBOSH International Diploma

Chartered Member of IOSH

Tools

Salesforce

PC applications

Job description

SUMMARY

The Manager, EMEA QHSE & Audit Services supports Avetta clients and contractor/supplier members throughout the pre-qualification and audit process through review, verification, and coaching of HSE Programs, Procedures, and Requirements.

The Manager, EMEA QHSE & Audit Services works under the supervision of the Director, QHSE & Audit Services and is assigned as a dedicated QHSE & Assessment Services resource for client and contractor/supplier members of Avetta.

This role will be required to travel to our Maidenhead office 1-3 times per week, depending on location.

Please note: this role requires full working rights in England without current or future sponsorship.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• The Manager, EMEA QHSE & Audit Services will be critical in the development and delivery of the Quality, Health, Safety and Environmental Audit strategy across the EMEA region
• Ability to manage a diverse Region of QHSE Leads, Professionals and Associates to assure execution and success of Avetta/QHSE Goals and Objectives.
• Provide leadership, guidance, training and corrective action to support growth and development of assigned QHSE Leads, Professionals and Associates
• Engage, Coach and Monitor the quality and performance of Assigned QHSE Leads, Professionals and Associates
• Handle Client or Supplier Escalations and de-escalate in a timely manner
• Support and assist in improvements and development of Audit/Assessment products to ensure efficiency, scalability and profitability
• Manage and conduct based on workflow Manual, Implementation, & Field HSE Audits/Assessments where a review of a company's HSE manual, training documentation, or field execution of protocols are evaluated to identify gaps/deficiencies
• Apply general risk and hazard assessment methodology across a variety of industries that Avetta will service (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facilities, Construction, Mining, Aviation, Transportation, Marine/Maritime Operations, and Rail)
• Ability to coach contractor/supplier with policies/procedures gaps or deficiencies in accordance with regulatory requirements using our C.A.R.E.S. approach.
• Respond promptly to customer inquiries using our C.A.R.E.S. approach.
• Handle and resolve customer concerns promptly and professionally
• Ability to apply expertise in evaluating safety exposure and hazard verifications
• Record and resolve inquiries, comments, complaints and actions taken (Close the Loop)
• Communicate and coordinate with internal departments and leadership
• Follow up on customer interactions to ensure C.A.R.E.S. was provided and effective
• MUST HAVE RELIABLE TRANSPORTATION
• Travel associated with this position can be expected between 25-30% depending on Client Demand/Departmental needs

IDEAL QUALIFICATIONS:

• Proven supervisory experience across the EMEA region, fostering team collaboration and performance.
• Collaborate with Avetta departmental leaders to inspire innovation and drive improvements aligned with organizational goals.
• Strong critical thinking and problem-solving skills to navigate challenges effectively and enhance team performance.
• Ability to communicate safety concerns clearly and constructively to clients and suppliers, promoting a culture of safety.
• Deliver constructive and motivational feedback to team members and cross-departmental colleagues, encouraging professional growth.
• Maintain a positive attitude and model professionalism, creating an encouraging work environment.
• Enforce adherence to policies and audit protocols, ensuring compliance and operational integrity.
• Facilitate weekly team meetings to track progress and ensure achievement of monthly production and quality objectives.
• Utilize Salesforce to prepare insightful reports and dashboards that identify production efficiency and performance trends.
• Provide regular updates on regional successes, challenges, support needs, and opportunities for improvement to stakeholders.

IDEAL EDUCATION, TRAINING, and EXPERIENCE:

• NEBOSH International Diploma in Occupational Health and Safety or equivalent certification.
• Chartered Member of IOSH or actively working towards Chartered Membership.
• Proven ability to motivate team members to achieve production and safety goals.
• In-depth knowledge of OHS regulatory frameworks across the UK, EU, Middle East, and Africa, including relevant industry agencies and authorities (e.g., HSE, EU-OSHA, BuildUK, SSIP).
• Extensive industry and field experience in health, safety, and environmental (HSE) practices.
• Strong experience in HSE auditing and compliance assessment.
• Proficient in learning and utilizing online software systems for operational efficiency.
• Excellent time management skills, with the ability to prioritize tasks effectively.
• Outstanding professional communication skills, both written and verbal.
• Bilingual proficiency is a plus, enhancing communication across diverse teams.
• Proficient in PC applications, particularly Windows and related software.
• Exceptional interpersonal skills for cultivating strong relationships with team members and clients.
• Strong analytical abilities for identifying and resolving complex challenges.
• Meticulous attention to detail, ensuring precision in all operational processes.
• Demonstrated adaptability to navigate evolving business needs and environments.
• Highly self-motivated, with a proactive approach to achieving results.
• Knowledgeable in sales, customer service, and business development to integrate concepts effectively.
• Capable of conceptual thinking and understanding other key areas of the organization.
• Effective communicator, able to convey information clearly in both individual and group settings.
• Proven leadership skills, providing guidance and support to staff.
• Proficient in reading and interpreting financial and statistical data.
• Ability to interact positively with colleagues, stakeholders, and clients in daily operations.
• Quick learner, capable of acquiring and applying new skills and information.
• Resilient under pressure, able to meet tight deadlines effectively.

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Highly competitive salary and flexible benefits

Highly competitive salary and flexible benefits