EMEA Payroll Liaison Officer

Informa Group Plc.; Colchester; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private medical cover

25 days annual leave (rising to 27)

Job summary

Informa is seeking a Payroll Operations professional to help manage the delivery of payroll services across the EMEA region from our Colchester office. You will liaise with external bureaus, HR, and Benefits to ensure accurate, timely payroll processing and robust governance.

This role focuses on ensuring GDPR-compliant payroll data handling, month-end close, and payroll reporting to senior management, with a strong emphasis on accuracy and process improvement.

Qualifications

• Few years of payroll experience in a complex organisation.
• Experience of working on EMEA payrolls is desirable but not essential.
• Proven ability to work to stringent deadlines.
• Highly organised, diligent, with attention to detail and the ability to work under pressure.
• Excellent relationship management skills.
• Strong communication and negotiation skills.

Responsibilities

• Work with the EMEA payroll Bureaus ensuring all payrolls are processed accurately and on time.
• Be the main contact for payroll related issues and coordinate data submissions with HR and Benefits teams.
• Carry out Monthly payroll checks and prepare monthly payroll analysis reports for senior management.
• Oversee month end payroll reporting, including payroll journals and HMRC submissions.
• Ensure GDPR compliance when dealing with payroll data and records.
• Provide system administration support and respond to payroll inquiries within agreed timelines.

Skills

Payroll experience

EMEA payrolls

Deadline-oriented

Organised

Communication skills

Negotiation skills

Tools

ADP IHCM

Job description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. We’re thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best - our current and previous colleagues.

In Global Support, we provide expert guidance and hands‑on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

This role is based in our Colchester office.

Reporting to the EMEA Payroll Operations Manager, you will help manage the effective delivery of Informa payroll services, working with multiple external payroll providers for the EMEA region, which currently covers approximately 38 separate payrolls, across more than 12 countries, working within a team of ten. This position must review and maintain payroll controls, compliance, and governance.

Informa takes the security and privacy of company, colleague, and customer data seriously; the role is responsible for ensuring that payroll activities are fully compliant with all data privacy laws and policies.

Key Responsibilities:

• Work with the EMEA payroll Bureaus ensuring all payrolls are processed accurately and on time.
• Work with HR and the Benefits team to facilitate the smooth submission of people data to the relevant payroll bureau and be the main contact for any payroll related issues.
• Carry out Monthly payroll checks ensuring the payrolls are accurate, compliant and ready for approval.
• Prepare the monthly payroll analysis reports and payroll approval documentation to present to senior management for payroll approval.
• Ensure the payment of salaries and third‑party payments through the relevant on‑line banking platforms are processed accurately and on time, whilst also ensuring the accounts are sufficiently funded.
• Responsibility for month end payroll reporting; to include:
  • Running and reconciling the payroll journals and accurately uploading them into the finance system for reporting purposes.
  • Reconciling the HMRC payments made against the HMRC Government Gateway.
  • Prepare the pension and benefit reports for review and audit by the Benefits team.
  • Providing ad hoc reports to Finance, HR, and Managers regarding payroll costs.
  • Produce the monthly payroll KPI reports.
• Work with the finance team to help reconcile the payroll control accounts monthly.
• Oversee the year end payroll obligations regarding P11D and Class1A submission to the HMRC.
• Regularly review the company car data to ensure the Benefit in Kind (BIK) values are maintained on the payroll system for “payrolling of benefits”.
• Maintain and develop accurate and up to date payroll procedures ensuring all tasks and processes are fully documented.
• Take the initiative for continuous process improvement, proactively reviewing and looking to improve processes.
• Support employees with issues relating to pay, tax, national insurance, pensions and benefits processed through the payroll.
• Carry out regular audits to ensure the integrity of the payroll data is maintained.
• To provide system administration support e.g. resetting passwords as required.
• Promptly reply to all payroll enquires within the agreed timelines.
• Keep up to date with all current payroll statutory legislation and provide advice to the business on HMRC payroll related enquires.
• Ensure compliance with the General Data Processing Requirements (GDPR) when dealing with payroll data and records.

Qualifications

Skills and Abilities:

• Few years of payroll experience in a complex organisation
• Experience of working on EMEA payrolls (desirable but not essential)
• Proven ability to work to stringent deadlines
• Highly organised, diligent, with attention to detail and the ability to maintain these skills whilst working under pressure
• Excellent relationship management skills
• Strong communication and negotiation skills
• Flexible and adaptable
• Self starter, self motivated and ‘can do’ attitude

Knowledge and Qualifications:

• A sound knowledge of payroll statutory regulations, financial control principles and accounting practices
• Knowledge of pension schemes and Auto enrolment
• Experience of administering flex benefits and salary sacrifice arrangements through payroll
• Experience of working with ADP using IHCM (preferable)

Additional Information

We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community:a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact:take up to four days per year to volunteer, with charity match funding available too
• Career opportunity:the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out:25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationssto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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