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The HR operations function is critical to the operation of HR and integral to the effective support of employee lifecycle processes. Working closely with the Shared Services Manager and regional HR teams to ensure core HR processes are executed efficiently and accurately, and that employee questions are handled correctly. The role requires a combination of strategic and operational HR ability.
Role Responsibilities
- Management and oversight of the EMEA HR operations transaction team responsible for the production of relevant documentation and data entry to the HR system.
- Manage the new hire and onboarding process, generating offer letters, contracts of employment and initiating background checks as required. Liaison with the screening provider and tracking that the required checks have been completed prior to start dates, escalating areas of concern to the HR Advisory, Compliance and/or Legal.
- Completion of the onboarding process of new hires onto the HRIS system (Workday), ensuring the relevant teams are notified in advance of the start date.
- Ensure that all new starters are met on their first day to collect onboarding documentation and that Right to Work checks have been completed.
- Prepare letters relating to contractual changes (e.g., job changes, extended terms, salary increases/decreases, flexible working etc.) or family friendly requests, processing on the HRIS system (Workday) to notify the relevant teams.
- Support the global mobility process, preparing secondment and transfer letters.
- Manage the leaver process including preparing leaver letters and settlement agreements (including final checking), terminating on the HRIS system (Workday) to notify relevant teams and processing any termination payments.
- Manage monthly payroll process to ensure relevant instructions are passed to Payroll and payments are included on the EIB before the monthly deadline.
- Experience / Competences
- Strong leadership skills and ability to communicate with both peers and senior managers
- Ability to handle and maintain highly confidential information.
- Strong organisational skills with excellent attention to detail.
- Process management and process improvement oriented.
- Flexible with the ability to work in an ever-changing work environment.
- Ability to work effectively within a team as well as independently.
- Service oriented with excellent interpersonal and (written and verbal) communication skills.
- Numerate, analytical ability and problem-solving skills.
- Understanding of UK contract / employment law.
- Show a desire and aptitude to learn and develop.
- Skilled in Microsoft application software (Word, Excel, Outlook, PowerPoint etc.)
- Experienced user of systems
- Demonstrable experience of working within a busy and fast paced HR environment.
- Experience of preparing employee contracts and documentation.
- End to end knowledge of the employee lifecycle.
- Interested in a career within Human Resources.
- Workday knowledge is preferable but not essential