EMEA Business Operations Leader - Health Solutions (Fixed Term Contract)

AXA UK; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

AXA UK seeks an EMEA Business Operations Leader in Health Solutions for a fixed-term contract. The role involves driving operational excellence and leading strategic initiatives across the EMEA region to enhance efficiency and align regional efforts with global goals. Emphasizing leadership, communication, and problem-solving skills, this position offers full flexibility in work arrangements.

Benefits

Global Wellbeing Days

Comprehensive benefits package

Qualifications

• Experience in leading complex programs within matrixed environments.
• Strong communication skills for engaging diverse audiences.
• Experience in empowering high-performing, geographically distributed teams.

Responsibilities

• Drive transformation and implementation of the Target Operating Model.
• Lead a portfolio of impactful projects.
• Collaborate across multiple functions for innovation and growth.

Skills

Leadership

Strategic Thinking

Communication

Analytical Skills

Problem-Solving

Collaboration

Tools

Microsoft Office

Job description

EMEA Business Operations Leader - Health Solutions

Are you an operations leader with a proven track record in Health Solutions?We’re looking for a dynamic and experienced professional to take on the role ofEMEA Business Operations Leader – Health Solutionson a 12-14-month fixed-term contract. In this pivotal position, you’ll drive operational excellence and lead the execution of our Target Operating Model (TOM) across the EMEA region. As a senior member of the operations leadership team, you’ll be instrumental in delivering complex, high-impact projects that enable scale, efficiency, and growth across our Health Solutions business.

This role offers full flexibility—whether you prefer working fully virtually or in a hybrid pattern with a mix of home and office time. With offices across the UK and EMEA, we’re open to candidates based in multiple locations.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As the Health Solutions Business Operations Leader, you’ll play a key role in shaping and delivering our Target Operating Model (TOM) across the EMEA region. You’ll lead strategic initiatives that enhance operational efficiency, scale delivery, and align regional efforts with global goals.

• Drive transformation: Champion the design and implementation of the TOM, ensuring it reflects our global Health Solutions strategy and makes the most of Aon’s platforms and service centres.
• Lead complex programmes: Guide a portfolio of impactful projects, ensuring they are delivered on time, within budget, and to a high standard.
• Collaborate across functions: Work closely with colleagues across Health Solutions, Business Services, Legal, Finance, and Technology to uncover opportunities for innovation, cost optimisation, and sustainable growth.
• Enable data-driven growth: Support teams across the region in unlocking the value of data from global platforms and embedding scalable, repeatable processes.
• Build and lead teams: Inspire and support a geographically diverse team of project managers and analysts, nurturing a culture of inclusion, accountability, and continuous learning.
• Represent EMEA globally: Be a strong advocate for the EMEA Health Solutions team in global forums, ensuring regional perspectives are heard, valued, and integrated into decision-making.

Skills and experience that will help you succeed:

• Demonstrated success in leading and delivering complex programmes within dynamic, matrixed environments.
• Clear and confident communicator, skilled at engaging diverse audiences and presenting ideas to senior stakeholders.
• Inclusive leader with a strong track record of empowering and developing high-performing, geographically distributed teams.
• Collaborative and relationship-oriented, with the ability to build trust and influence across functions, cultures, and regions.
• Strategic thinker with a curious mindset and strong analytical and problem-solving skills.
• Adept at navigating ambiguity, bringing clarity, and driving meaningful outcomes.
• Comfortable influencing and gaining alignment from senior leaders, peers, and external partners.
• Proficient in Microsoft Office tools including Word, Excel, PowerPoint, Visio, and Project.
• Experience working at the intersection of business operations, technology, and change is highly valued.
• Background in health and benefits, or experience delivering operational transformation in a technology-enabled setting, is a plus.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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