EMEA Alliance Director

CBRE; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in real estate is seeking an Alliance Director to manage a strategic global partnership. This role is pivotal in driving operational success, overseeing compliance, and enhancing client satisfaction across various service lines. The ideal candidate will have extensive experience in client account management within regulated sectors and possess strong leadership qualities to mentor a diverse team.

Qualifications

• Bachelor's degree required; advanced degree or relevant certifications preferred.
• Experience managing global client accounts within regulated environments.
• Familiarity with GxP, ISO, FDA/EMA regulations, and EHS protocols.

Responsibilities

• Oversee integrated account operations providing strategic leadership and client satisfaction.
• Manage account P&L and develop accurate operating and capital budgets.
• Lead teams across multiple geographies, supporting employee development initiatives.

Skills

Stakeholder management

Financial analysis

Analytical skills

Education

Bachelor's degree

Advanced degree or relevant certifications (CFM, FMA, PMP, Six Sigma)

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About the Role:

Are you a strategic, people-first leader ready to take on a high-visibility, global role? We're looking for an Alliance Director to lead CBRE's partnership with the client, one of the world's most trusted names in consumer health.

This role is responsible for overseeing integrated account operations across real estate, facilities, project management, EHS, and compliance functions globally delivering transformative results that align with the client's business goals.

Key Responsibilities:

Client Partnership & Strategic Leadership

• Serve as the single point of accountability for all contract deliverables and client satisfaction.
• Act as a trusted advisor to the client's leadership-driving strategy, performance, and innovation across the global portfolio.
• Partner with CBRE service lines to deliver scalable, creative solutions to complex challenges.

Americas Regional Operations Management

• Oversee integrated delivery of Facilities, Project, and Transaction Management services.
• Drive performance through SOP development, continuous improvement, and alignment with local market needs.
• Lead global governance, KPI reviews, and quarterly business reviews (QBRs).

EHS, Quality & Compliance

• Champion a culture of Environment, Health & Safety (EHS) excellence across all sites.
• Ensure consistent execution of Quality Management Systems (QMS) and GxP (Good Practice) requirements across all applicable geographies.
• Stay ahead of regulatory changes and proactively adapt operational practices to maintain compliance.

Financial Leadership

• Own the account P&L; develop, review, and deliver accurate operating and capital budgets.
• Identify cost savings opportunities, margin enhancement strategies, and financial risk mitigation.
• Deliver consistent and high-quality reporting aligned with client and CBRE expectations.
• Team Leadership & Talent Development
• Lead, coach, and mentor a high-performing team across multiple geographies and service lines.
• Support recruitment, retention, succession planning, and employee development initiatives.
• Foster an inclusive, collaborative, and performance-driven team culture.

Required Qualifications:

• Bachelor's degree required; advanced degree or relevant certifications (CFM, FMA, PMP, Six Sigma) preferred.
• Experience managing global client accounts within regulated environments (e.g., life sciences, Pharma).
• Familiarity with GxP, ISO, FDA/EMA regulations, and EHS protocols.
• Strong stakeholder management, financial, and analytical skills.
• Willingness to travel domestically and internationally as needed.

What You'll Gain

• The opportunity to lead one of CBRE's most strategic global accounts.
• Exposure to cross-functional leadership in real estate, compliance, and operational excellence.
• A platform to innovate, influence, and drive impact on a global scale.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more