Embedded Applications Engineer

eRecruitSmart; Wokingham; On-site; GBP 50,000 - 55,000; Full time

Job summary

A technology company in Wokingham is seeking an Embedded Applications Engineer to support sales with technical expertise and customer interaction. The role involves high-quality design, support services, and collaboration with clients to deliver solutions that enhance customer satisfaction. Ideal candidates possess a solid background in embedded systems and excellent communication skills.

Benefits

Competitive salary

On-site parking

Bonuses and attractive benefits

Qualifications

• Knowledge of PC hardware, PCI, USB, drivers, and BIOS.
• Experience with RTOS, Linux, and Windows OS is advantageous.
• Hands-on experience building and repairing PCs.

Responsibilities

• Support the sales team with technical queries.
• Create and maintain build and test documentation.
• Provide product training and first-line fault diagnosis.

Skills

Embedded computing knowledge

Troubleshooting skills

Customer service skills

Education

Engineering qualifications

Job description

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Embedded Applications Engineer, Wokingham

Client:

Location: Wokingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

2f30e9119491

Job Views:

13

Posted:

18.06.2025

Expiry Date:

02.08.2025

Job Description:

We are recruiting on behalf of a technology company based in Wokingham, seeking an Embedded Applications Engineer to join their team. The role involves visiting customer sites to support sales engineers with demonstrations and technical knowledge.

About the company

The client is a custom technology solutions provider that meets specific customer requirements. They foster a diverse, professional, and inclusive environment, emphasizing innovation, nurturing, and integrity.

About the role

The Embedded Applications Engineer will join the embedded team, reporting to the Technical Manager, providing design, support, and integration services to customers as part of a highly technical support engineering team.

• Deliver high-quality, timely design, support, and integration services to customers.
• Contribute to revenue and profit targets through design-in of franchised products.
• Prepare design and build documentation, prototypes, and procedures to ensure quality and reduce post-sales issues.

Responsibilities

The main duties include:

• Supporting the sales team with technical queries.
• Advising customers on solutions to meet their goals.
• Creating and maintaining build and test documentation.
• Hands-on build and repair work.
• Guiding customers and internal teams, including upselling opportunities.
• Providing product training.
• First-line fault diagnosis and working with customers for No Fault Found cases.
• Working with suppliers to repair faulty products.
• Testing products after repair.
• Collaborating with manufacturers on design issues and replacements.
• Providing detailed technical reports.
• Providing procedures for product integration issues.
• Offering BIOS updates tailored to customer requirements.

Candidate Profile

Ideal candidates will possess:

• Embedded computing knowledge: PC hardware, PCI, cPCI, COMe, BIOS, EFI, drivers, USB, etc.
• Knowledge of legacy technologies (VME, PC/104), RTOS, Linux, Windows OS is advantageous.
• Engineering qualifications and strong troubleshooting skills.

Additional skills include:

• Hands-on experience building and repairing PCs.
• Experience with real-time operating systems, Windows, Ubuntu, Linux, and driver development.
• BIOS/EFI re-flashing, diagnostics, and solution proposals.
• Excellent customer service and communication skills.

Personal attributes:

• Team player with influencing skills.
• Innovative, solutions-oriented, and logical thinker.
• Ability to work independently and as part of a team.

Hours & Benefits

The role offers a competitive salary, on-site parking, bonuses, and attractive benefits. Working hours are 37.5 hours per week, with a salary range of £50,000 to £55,000 per annum.