Email Marketing Executive

Tesco UK; Digswell; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading supermarket chain in the UK is looking for a communications specialist responsible for delivering customer-focused and engaging communications. This role is office-based with a hybrid working model, requiring collaboration with cross-functional teams. The ideal candidate should possess strong communication skills and experience in multi-channel campaign management. Flexible working is encouraged alongside a commitment to inclusivity.

Benefits

Flexible working options

Supportive company culture

Inclusivity initiatives

Qualifications

• Experience of delivering multi-channel campaigns across direct mail, email and mobile.
• End to end briefing, development, deployment, analysis and reporting of email campaigns.
• Writing technically excellent briefs and managing the production process.

Responsibilities

• Planning and delivery of Email and Mobile campaigns for Tesco.
• Managing end to end delivery of campaigns across the business.
• Building relationships with stakeholders for successful campaign delivery.

Skills

Customer insight and analytical skills

Clear communication

Planning, organisation and attention to detail

Ability to liaise with and influence stakeholders

Growth mindset and ability to learn quickly

Ability to multi-task and prioritise workload

Tools

Email Service Providers (ESPs)

Personalisation platforms

Job description

This role is responsible for delivering customer focused, technically excellent, engaging and relevant communications that serve our customers a little better everyday. Working with Direct Customer Communications Managers and cross functional teams.

This role is office based in Welwyn Garden City with hybrid working from the office 3 days per week minimum subject to change.

• Planning and delivery of Email and Mobile campaigns for Tesco and Tesco Group comms.
• Working with managers and the Personalisation team to orchestrate relevant, high performing customer journeys.
• Building strong and trusted relationships with internal and external stakeholders to ensure the successful delivery of campaigns.
• Writing technically excellent briefs and manage the production process through to QA.
• Managing end to end delivery of campaigns and working collaboratively with stakeholders across the business to create, build and deploy as required.
• Responsible for critical paths, ensuring deadlines are met and risks managed.
• Defining and scoping audience targeting and reporting.
• Supporting test & learn plans to optimise performance of cross channel comms.
• Manage and share reporting post campaign, using insight to continually improve performance.
• Being a custodian of the Tesco brand.
• Following our business Code of Conduct and always acting with integrity and due diligence.

• End to end briefing, development (build), deployment, analysis and reporting of email campaigns.
• Experience of delivering multi-channel campaigns across direct mail, email and mobile.
• Experience of ESPs and personalisation platforms.
• Customer insight and analytical skills.
• Ability to liaise with and influence stakeholders of all levels.
• Planning, organisation and attention to detail.
• Growth mindset and ability to learn quickly.
• Ability to multi-task and prioritise workload.
• Follow processes to ensure high quality output.
• Clear communication and numerically literate.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying