Email Marketing Coordinator

Premier Christian Communications Ltd; Exeter; Remote; GBP 31,000; Full time

Job summary

A leading UK charity seeks an Email Marketing Coordinator for a remote role on a 12-month contract. You will drive email marketing campaigns aimed at boosting engagement and revenue, using your expertise in customer journeys and content development. Join a dynamic digital team delivering impactful strategies to support animal welfare globally.

Benefits

Competitive pension

Life assurance (2x salary)

Healthshield

31 days holiday (rising to 34 with service)

Wellbeing team

Recorded Pilates and Yoga classes

Long service awards

Free parking

Subsidised restaurant and shop

Qualifications

• Experience managing email platforms and reporting metrics.
• Solid understanding of email marketing strategies and best practices.
• Excellent written English and editorial skills.

Responsibilities

• Lead the creation and implementation of email marketing campaigns.
• Manage A/B testing, list management, and performance tracking.
• Enhance email production processes for better efficiency.

Skills

Project Management

Copywriting

Customer Journey Development

Email Marketing Best Practices

Analytical Skills

Education

Degree or Equivalent Experience

Tools

Email Platforms

Job description

Email Marketing Coordinator

These are exciting times for the charity, and we now have an excellent opportunity for a proactive and professional Email Marketing Coordinator with outstanding organisational and interpersonal skills, and a strong customer service ethic, to join the busy Digital Team.

The role is remote, on a 12-month fixed-term contract, combining onsite and home working (currently expected to be 1 day per month).

Position: Email Marketing Coordinator

Location: Remote

Hours: Full-time, 35 hours/week, 08:30-16:30, Monday - Friday

Salary: £30,268

Contract: 12-month fixed term starting 1 September 2025

Closing Date: Sunday 20 July 2025 (may close early if a suitable candidate is found)

About the Role

As Email Marketing Coordinator, you will lead the creation and implementation of innovative email marketing campaigns to boost engagement and drive conversions. Responsibilities include campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking, and reporting.

Principal Duties

• Enhance and optimise email strategy to increase engagement, brand awareness, and revenue.
• Improve email production processes for efficiency, especially in fundraising and commercial teams.
• Create personalised campaign journeys to improve supporter engagement and segmentation.
• Collaborate with colleagues to design, implement, and analyse campaigns, adopting a test-and-learn approach.
• Manage the email welcome journey and support development of other supporter journeys.
• Oversee daily management of email campaigns and automations.
• Use supporter data to develop engaging content tailored to supporter needs.

About You

Ideal candidates will have a degree or equivalent experience, with:

• Experience managing email platforms, building customer journeys, and reporting success metrics.
• Strong understanding of email marketing best practices, segmentation, deliverability, and optimisation.
• Experience in supporter stewardship and journey planning.
• Excellent written English, copywriting, and editorial skills.
• Good consultancy skills, translating digital terminology for stakeholders.
• Solid project management skills, handling multiple projects and deadlines.

Benefits

• Competitive pension
• Life assurance (2x salary)
• Healthshield
• 31 days holiday (rising to 34 with service)
• Wellbeing team
• Recorded Pilates and Yoga classes
• Long service awards
• Healthshield plan
• Free parking
• Subsidised restaurant and shop

About the Organisation

The sanctuary is a leading UK animal welfare charity supporting projects in over 35 countries, working to ensure donkeys and mules live free from suffering and are valued for their contributions.

We are a Disability Confident Employer committed to safeguarding and promoting the welfare of vulnerable people. All staff and volunteers undergo safer recruitment processes, including DBS checks where applicable.

This role may also suit candidates with experience as Email Marketing Coordinator, Marketing Coordinator, Digital Coordinator, or similar roles.

Note: This role is advertised by NFP People on behalf of the organisation.