Elite Transient Dual Fuel Commercial Metering Engineer (including Warrant Officer) - Dumfries

Yü Group; Dumfries; On-site; GBP 45,000; Full time

Job summary

A leading energy company in Dumfries is seeking an Elite Transient Dual Fuel Commercial Metering Engineer for a full-time permanent role. You will be responsible for customer-focused meter installation and debt resolution visits. This position offers extensive training, competitive compensation, and a range of employee benefits including a £25 daily allowance and accommodation provision. The ideal candidate should have relevant qualifications and experience in dual fuel metering. This role involves significant travel and working away typically three weeks out of four.

Benefits

24 days annual leave + bank holidays

Industry leading bonus scheme

Enhanced paternity, maternity and adoption policies

Company sick pay (subject to length of service)

Qualifications

• Experience managing debt resolution visits while ensuring customer satisfaction.
• Ability to work safely and responsibly with metering systems and customers.
• Willingness to undergo technical training and updates.

Responsibilities

• Ensure safe installation, maintenance and operation of metering systems.
• Perform debt resolution visits and warrant officer visits.
• Provide excellent customer service and comply with regulations.

Skills

Smart Metering (Dual Fuel) Experience

Industry Qualifications: CMA1/CCN1 + MET1

Certificate in Power (Logic or equivalent)

UK Driving Licence

Tools

Current Transformer (CT)

Three Phase

MET4 – Small commercial gas metering

REGT1-Medium Pressure

Job description

Overview

Position: Elite Transient Dual Fuel Commercial Metering Engineer (including Warrant Officer) - Dumfries

Department: YUS - FT13 - General Engineers

Employment Type: Permanent - Full Time

Location: Dumfries

Reporting To: Regional Field Manager

Compensation: £44,805 / year

Technical Upskilling: Technical upskilling, full debt training and ongoing mentoring support provided

Basic Salary: £44,805

Hours: Working away - 2 weeks out of 4.

40 hours: Travel Sunday, Working Monday – Thursday 8am – 7pm, Travel Home Friday

Working from your home postcode: week 4. Location: Cambridge (CB)/Stevenage (SG)

Overview: We’re looking for talented and ambitious engineers to join our rapidly growing business. We have a unique and exciting opportunity for passionate and motivated individuals to join our exciting journey to grow our field gas and electric metering capability.

The Elite Transient Dual Fuel role sees team members working in various locations across the UK. Working away three weeks out of four. Travel is allocated on a Sunday, a 40 hour week Monday – Thursday with travel home on a Friday. Travel time is paid along with a daily sustenance allowance of £25.

This is not just any dual fuel metering opportunity – we are reinventing the role and the opportunities and reward that come with it! If you’re an engineer who is also effective at building relationships with customers, your destiny could lie with us.

We want engineers capable of delivering a variety of positive outcomes to our customers and business, focused on quality with safety paramount.

This role is working predominately in the commercial sector. Upon joining us you will be upskilled to:

• Three phase
• Medium pressure
• Helping our customers avoid or recovery from debt situations (We conduct friendly customer collaborative field visits to resolve customer debt issues).
• Alternating between attending warrants as an engineer and as a Warrant Officer

We also have opportunities to upskill to:

• Half Hourly / CT Metering
• Gas U16 – U40

Responsibilities

• What We Need from Yü
  • A ‘can-do’ attitude, someone not afraid to participate in a variety of field metering activities focused on positive customer outcomes
  • Responsible for the safe installation, exchange, commission, removal and ongoing maintenance of metering systems and associated equipment and communication systems
  • Undertake Debt Resolution Visits with the aim to fit a Smart Meter to help customers manage their debt.
  • Undertaking Warrant Officer visits to recover debt.
• About Yü
  • You’re a qualified Dual Fuel Engineer looking for something fresh and different.
  • You’re comfortable undertaking debt and warrant visits.
  • You like being rewarded for positive, successful customer outcomes.
  • You like a variety of work that makes the most of your skills.
  • You think outside the box, not confined by the way things are done today.
  • You want a stable and productive career.
  • You contribute to solutions and are a team player.
  • Ethical, quality and safety centric attitude.
  • Friendly and willing to join a like-minded team to create a culture of business and personal development.
  • Offer excellent customer service and always have a friendly, approachable manner.
  • Being a team player who is willing to go the extra mile for their colleagues and business.
  • A clear understanding of metering regulation and a focus on always remaining compliant.
  • Ensure all health and safety regulations and company targets are achieved.
  • Accountability for stock and the safe ownership of company vehicles and property.
  • Willing to continuously develop technical skills ensuring good safety standards and productivity.

Skills, Knowledge and Expertise

Essential Qualifications / Experience:

• Smart Metering (Dual Fuel) Experience
• Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)
• Certificate in Power (Logic or equivalent)

Desirable:

• MET4 – Small commercial gas metering
• Current Transformer (CT)
• Three Phase
• REGT1-Medium Pressure

Additional Requirements:

• UK Driving Licence
• Pass a colour blindness test
• Pass a DBS check

Benefits

Yü Come First – We have a wide range of benefits for our employees including:

• 24 days annual leave + bank holidays
• Industry leading bonus scheme
• Quality Bonus
• £25 daily allowance
• Accommodation Provided
• Holiday buy – up to 5 additional days
• Day off on your birthday
• Employee Assistance Programme
• Annual salary review
• Learning and development opportunities
• Enhanced paternity, maternity and adoption policies
• Yü made a difference Awards
• 3 days additional annual leave if you get married/civil partnership etc.
• Appointment allowance
• Long service recognition
• Refer a friend payment
• Company sick pay (subject to length of service)
• Death in service and critical illness cover
• Plus, many more

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