Elite Retail Security Officer

Mitie Group; Ashford; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Flexible benefits scheme

Virtual GP access

Salary Finance scheme

Choices benefits platform

MiDeals discounts

Cycle-to-work scheme

Life cover

Job summary

Mitie Group is seeking Elite Retail Security Officers to guard and support multiple retail locations. The role combines security duties with customer service across sites, requiring a professional presence and the ability to travel between stores.

With a strong focus on preventing theft and maintaining safety, you will play a key role in protecting staff, customers, and stock while delivering reliable security coverage across locations.

Qualifications

• Valid SIA Licence.
• Professional, confident and approachable attitude.
• Good communication skills.
• Reliability and flexibility.
• Ability to remain calm under pressure.
• Previous retail security experience is desirable.
• Your own car or motorbike is essential.
• Willingness to travel between locations.

Responsibilities

• Prevent theft, loss and anti-social behaviour.
• Respond professionally to incidents and challenging situations.
• Support store teams with security-related concerns.
• Complete clear and accurate incident reports.
• Follow all security, safety and site procedures.
• Travel between stores where operational support is required.
• Deliver high standards of customer service and security.

Skills

SIA Licence

Communication

Reliability

Flexibility

Calm under pressure

Retail security experience

Own transport

Job description

Better places, thriving communities.

Elite Retail Security Officer | £15.50ph

45 hours per week | Mobile Retail Security Role

We're looking for confident, professional and customer-focused individuals to join our team as Elite Retail Security Officers.

This is more than a standard security position. You'll provide additional support across retail locations, helping to protect colleagues, customers and stock while maintaining a professional and reassuring presence.

What You'll Be Doing

• Preventing theft, loss and anti-social behaviour.
• Responding professionally to incidents and challenging situations.
• Supporting store teams with security-related concerns.
• Completing clear and accurate incident reports.
• Following all security, safety and site procedures.
• Travelling between stores where operational support is required.
• Delivering consistently high standards of customer service and security.

What You'll Need

• Valid SIA Licence.
• A professional, confident and approachable attitude.
• Good communication skills.
• Reliability and flexibility.
• Ability to remain calm under pressure.
• Previous retail security experience is desirable.
• Your own car or motorbike is essential.
• You must be willing to travel between locations.

£15.50 per hour | 45 hours per week

If you're looking for a security role with variety, responsibility and the opportunity to work across different locations, we'd like to hear from you.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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