Elite Relief Security Officer - On-Call & Community-Focused

First Response Group; Stoke-on-Trent; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Living Wage Employer

Inclusive Workplace

Job summary

First Response Group is seeking an elite Relief Security Officer to join our team at locations across England. You will patrol premises, monitor CCTV, manage access, respond to incidents, and maintain a welcoming, secure environment for staff and visitors.

We value reliability, discretion, and the ability to stay calm under pressure. A valid SIA licence, a driving licence, and a clear 5-year history are required; shifts include nights, weekends and holidays. Training and support are provided.

Qualifications

• SIA licence must be valid and current.
• Driving licence required.
• Candidates must have a clear 5-year history (work/education).
• Willingness to work nights, weekends and holidays.

Responsibilities

• Patrol the premises regularly to deter unauthorised access and identify safety risks.
• Monitor CCTV and security systems to ensure continuous site surveillance.
• Control and monitor entry/exit points, verify IDs and issue passes.
• Respond quickly to alarms, emergencies and security incidents.
• Provide customer-focused service to visitors and staff while maintaining security.
• Maintain accurate incident reports and handover notes for shifts.

Skills

Communication skills

Attention to detail

Composure under pressure

Reliability & flexibility

Teamwork

Education

Valid SIA licence

Driving Licence

5-year checkable history

Job description

First Response Group is seeking an elite Relief Security Officer to join our team at locations across England. You will patrol premises, monitor CCTV, manage access, respond to incidents, and maintain a welcoming, secure environment for staff and visitors.

We value reliability, discretion, and the ability to stay calm under pressure. A valid SIA licence, a driving licence, and a clear 5-year history are required; shifts include nights, weekends and holidays. Training and support are provided.