Elite Relief Officer

Mitie; Leeds; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Full uniform provided

Ongoing training and development

Career progression opportunities

Supportive team environment

Employee benefits and wellbeing

Job summary

Mitie is seeking a professional Security Officer to protect people, property and infrastructure at a high-profile site in Leeds. You will provide a visible security presence, conduct patrols, manage access control and respond to incidents while delivering outstanding customer service.

This role offers ongoing training, career progression, full uniform, and benefits, with a guaranteed shift pattern across days, nights, and weekends.

Qualifications

• Valid SIA Licence and security background.
• Excellent communication and customer service abilities.
• Ability to stay calm and professional under pressure.
• Strong observational skills and attention to detail.
• IT literacy and comfort with workplace tech.
• Flexible to work days, nights, weekends and holidays.

Responsibilities

• Provide a highly visible security presence and security operations.
• Conduct internal and external patrols and monitor site activity.
• Manage access control and visitor procedures.
• Respond to incidents professionally and complete incident reports.
• Maintain records and follow site procedures and safety rules.
• Support emergency responses and work with the security team.

Skills

SIA Licence

Security experience

Customer service

Communication skills

Attention to detail

IT literacy

Flexibility

Job description

Join a Team That Makes a DifferenceAre you a professional Security Officer looking for your next challenge?

We're seeking reliable, customer-focused individuals to join our team as an Elite Relief officer. This is an exciting opportunity to work at a high-profile site where you'll play a vital role in protecting people, property and critical infrastructure while delivering outstanding customer service.

Every day is different, and you'll be at the heart of maintaining a safe, secure and welcoming environment for staff, visitors and contractors.

What You'll Be Doing

• Security Operations
• Providing a highly visible security presence across the site.
• Conducting internal and external patrols.
• Managing access control and visitor procedures.
• Monitoring site activity and responding to incidents appropriately.
• Maintaining accurate records and completing incident reports.
• Following site assignment instructions and operational procedures.
• Supporting emergency response procedures when required.
• Working closely with site management and the wider security team to ensure the highest standards are maintained.
• Health & Safety
• Identifying and reporting potential hazards and security risks.
• Ensuring compliance with site policies and procedures.
• Responding confidently and professionally to incidents and emergencies.
• Promoting a safe working environment for all site users.
• Training & Development
• Completing all mandatory training and competency requirements.
• Taking ownership of your professional development.
• Maintaining an up-to-date SIA licence and relevant certifications.
• Learning new skills and embracing opportunities for career progression.

What We're Looking For

• Valid SIA Licence
• Previous security experience
• Excellent communication and customer service skills
• Ability to remain calm and professional under pressure
• Strong attention to detail and observational skills
• IT literacy and confidence using workplace technology
• Flexible approach to working days, nights, weekends and public holidays

Desirable

• Experience working at corporate, infrastructure or high-security sites
• First Aid qualification
• Knowledge of health and safety best practice

What You'll Receive

• Competitive hourly pay of £13.77 per hour
• Guaranteed Mon- Sun, Day, Nights & Weekend
• Full uniform provided
• Ongoing training and development opportunities
• Career progression within a leading facilities and security provider
• Supportive team environment
• Employee benefits and wellbeing support