Elite Relief Officer

Mitie Cleaning & Hygiene Services; York and North Yorkshire; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Full uniform provided

Ongoing training and development

Career progression

Wellbeing support

Job summary

Mitie Cleaning & Hygiene Services is seeking an Elite Relief Officer for York. The role focuses on maintaining a safe, secure environment and delivering excellent customer service at a high-profile site.

You will provide a visible security presence, patrols, access control, and incident reporting, while supporting emergency procedures and collaborating with the site management. A valid SIA licence and prior security experience are essential.

Qualifications

• Valid SIA licence held.
• Previous security experience required.
• Excellent communication and customer service skills.
• Ability to remain calm and professional under pressure.

Responsibilities

• Provide a highly visible security presence across the site.
• Conduct internal and external patrols and manage access control and visitor procedures.
• Monitor site activity and respond to incidents appropriately, maintaining records and reports.
• Support emergency response procedures and work closely with the site management and security team.

Skills

Valid SIA Licence

Previous security experience

Excellent communication and customer服务

Job description

Better places, thriving communities.

Elite Relief Officer – York

Location: York

Pay Rate: £13.77 per hour

Hours: 8 hours per week

Shift Pattern: Mon-Sun Days, Nights and Weekend

Join a Team That Makes a Difference

Are you a professional Security Officer looking for your next challenge?

We're seeking reliable, customer-focused individuals to join our team as an Elite Relief officer. This is an exciting opportunity to work at a high-profile site where you'll play a vital role in protecting people, property and critical infrastructure while delivering outstanding customer service.

Every day is different, and you'll be at the heart of maintaining a safe, secure and welcoming environment for staff, visitors and contractors.

What You'll Be Doing

Security Operations

• Providing a highly visible security presence across the site.
• Conducting internal and external patrols.
• Managing access control and visitor procedures.
• Monitoring site activity and responding to incidents appropriately.
• Maintaining accurate records and completing incident reports.
• Following site assignment instructions and operational procedures.
• Supporting emergency response procedures when required.
• Working closely with site management and the wider security team to ensure the highest standards are maintained.

Health & Safety

• Identifying and reporting potential hazards and security risks.
• Ensuring compliance with site policies and procedures.
• Responding confidently and professionally to incidents and emergencies.
• Promoting a safe working environment for all site users.

Training & Development

• Completing all mandatory training and competency requirements.
• Taking ownership of your professional development.
• Maintaining an up-to-date SIA licence and relevant certifications.
• Learning new skills and embracing opportunities for career progression.

What We're Looking For

Essential

• Valid SIA Licence
• Previous security experience
• Excellent communication and customer service skills
• Ability to remain calm and professional under pressure
• Strong attention to detail and observational skills
• IT literacy and confidence using workplace technology
• Flexible approach to working days, nights, weekends and public holidays

Desirable

• Experience working at corporate, infrastructure or high-security sites
• First Aid qualification
• Knowledge of health and safety best practice

What You'll Receive

• Competitive hourly pay of £13.77 per hour
• Guaranteed Mon-Sun Days, Nights and Weekend
• Full uniform provided
• Ongoing training and development opportunities
• Career progression within a leading facilities and security provider
• Supportive team environment
• Employee benefits and wellbeing support

If you're looking for a rewarding security role where professionalism, vigilance and customer service are valued, we'd love to hear from you.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?