Elite Dual Fuel Commercial Metering Engineer (including Warrant Officer) - Norwich

Yü Group; Hempstalls; On-site; GBP 43,000 - 55,000; Full time

Job summary

A leading energy solutions provider is seeking an experienced Elite Dual Fuel Commercial Metering Engineer to enhance customer satisfaction through effective metering installations and debt resolution support. The role includes responsibilities for the safety and maintenance of metering equipment, with a competitive salary and comprehensive benefits including annual leave and a bonus scheme.

Benefits

24 days' annual leave + bank holidays

Industry leading bonus scheme

Employee Assistance Programme

Qualifications

• Qualified electric and gas Dual Fuel Engineer
• Comfortable undertaking debt and Warrant visits
• Clear understanding of metering regulation

Responsibilities

• Safely install, exchange, and maintain metering systems
• Conduct friendly Debt Resolution Visits
• Undertake Warrant Officer visits

Skills

Smart Metering (Dual Fuel) Experience

Industry Qualifications: CMA1/CCN1 + MET1

Certificate in Power (Logic or equivalent)

Three Phase

Current Transformer (CT)

Medium Pressure

Job description

Overview

Elite Dual Fuel Commercial Metering Engineer (including Warrant Officer) - Norwich

Department: YUS - FT13 - General Engineers

Employment Type: Permanent - Full Time

Location: Stoke on Trent

Reporting To: Regional Field Manager

Compensation: GBP 43,260 / year

Description

TECHNICAL UPSKILLING, FULL DEBT TRAINING AND ONGOING MENTORING SUPPORT PROVIDED

Basic Salary: GBP 43,260 Realistic earning potential of GBP 50K-GBP 55K (dependent on location).

Hours: 40 hours Monday - Friday 8am - 5pm, OOH services 6am - 8am, 5pm - 8pm

Location: Norwich NR Postcodes Only

Responsibilities

What We Need from Yü

• A 'can-do' attitude, someone not afraid to participate in a variety of field metering activities focused on positive customer outcomes
• Responsible for the safe installation, exchange, commission, removal and ongoing maintenance of metering systems and associated equipment and communication systems
• Undertake friendly Debt Resolution Visits with the aim to fit a Smart Meter and collect outstanding debt (dedicated back-office support team to support you).
• Undertaking Warrant Officer visits to resolve debt (dedicated back-office support team to support)

Key Responsibilities - What We Need from Yü

• A 'can-do' attitude, someone not afraid to participate in a variety of field metering activities focused on positive customer outcomes
• Responsible for the safe installation, exchange, commission, removal and ongoing maintenance of metering systems and associated equipment and communication systems
• Undertake friendly Debt Resolution Visits with the aim to fit a Smart Meter and collect outstanding debt (dedicated back-office support team to support you).
• Undertaking Warrant Officer visits to resolve debt (dedicated back-office support team to support)

• Three phase
• Medium pressure
• Helping our customers avoid or recover from debt situations (We conduct friendly customer collaborative field visits to resolve customer debt issues to try and minimize Warrant work).
• Alternating between attending Warrants as the engineer and acting as the Warrant Officer (never solo)

About Yü

• You're a qualified electric and gas Dual Fuel Engineer looking for something fresh and different.
• You're comfortable undertaking debt and Warrant visits.
• You like being rewarded for positive, successful customer outcomes.
• You like a variety of work that makes the most of your skills.
• You think outside the box, not confined by the way things are done today.
• You want a stable and productive career.
• You contribute to solutions and are a team player.
• Ethical, quality and safety and customer centric attitude.
• Friendly and willing to join a like-minded team to create a culture of business and personal development.
• Offer excellent customer service and always have a friendly, approachable manner.
• Being a team player who is willing to go the extra mile for their colleagues and business.
• A clear understanding of metering regulation and a focus on always remaining compliant.
• Ensure all health and safety regulations and company targets are achieved.
• Accountability for stock and the safe ownership of company vehicles and property.
• Willing to continuously develop technical skills ensuring good safety standards and productivity.

Skills, Knowledge and Expertise

Essential Qualifications / Experience:

• Smart Metering (Dual Fuel) Experience
• Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)
• Certificate in Power (Logic or equivalent)

Desirable:

• MET4 - Small commercial gas metering
• Current Transformer (CT)
• Three Phase
• REGT1-Medium Pressure

Additional Requirements:

• UK Driving Licence
• Pass a colour blindness test
• Pass a DBS check

Benefits - Yü Come First

We have a wide range of benefits for our employees including:

• 24 days' annual leave + bank holidays
• Industry leading bonus scheme
• Overtime opportunities
• Quality bonus
• Holiday buy - up to 5 additional days
• Day off on your birthday
• Employee Assistance Programme
• Annual salary review
• Learning and development opportunities
• Enhanced paternity, maternity and adoption policies
• Yü made a difference Awards
• 3 days additional annual leave if you get married/civil partnership etc.
• Appointment allowance
• Long service recognition
• Refer a friend payment
• Company sick pay (subject to length of service)
• Death in service and critical illness cover
• Plus, many more

If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.

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