Electronics Support Engineer

Platform Recruitment; Bury St Edmunds; On-site; GBP 30,000 - 42,000; Full time

Job summary

Platform Recruitment seeks an Electronics Support Engineer in Bury St Edmunds to provide hands-on electronics support, product testing, fault diagnosis and customer-facing technical assistance. You will work with Engineering, Manufacturing, Quality and Sales teams to ensure high performance, quality and reliability across products.

The role involves testing, calibration and support for compliance with UK and international standards, plus occasional international travel.

Qualifications

• Degree, HNC/HND or equivalent in Electronic/Electrical Engineering or related field.
• Practical experience in electronic testing, fault finding and troubleshooting.
• Good understanding of analogue and digital electronics.
• Experience using test equipment such as oscilloscopes, multimeters and signal generators.
• Knowledge of electrical safety and electromagnetic compatibility principles.
• Full UK driving licence.
• Willingness to travel UK and internationally (occasional).

Responsibilities

• Provide technical support to customers, distributors and internal departments regarding product operation and installation.
• Investigate and resolve technical issues from manufacturing, field installations and customer inquiries.
• Perform testing, verification and validation of electronic products and assemblies.
• Develop and improve test procedures, validation methods and test equipment.
• Diagnose faults during production testing and support root cause investigations.
• Collaborate with Engineering and Manufacturing to support production and product development.
• Assist with calibration, maintenance and verification of electronic test equipment.
• Support product compliance activities against UK, European and international standards.

Skills

Electronic testing

Fault finding

Analog/digital electronics

Test equipment use

UK driving licence

Travel willingness

Education

Degree/HNC/HND in Electronic Engineering

Tools

Oscilloscopes

Multimeters

Signal generators

Job description

Electronics Support Engineer | Bury St Edmunds

Our client is seeking an Electronics Support Engineer to provide technical support for a range of electronic products and systems. This is a varied role combining hands‑on electronics, product testing, fault diagnosis, manufacturing support and customer‑facing technical assistance. Working closely with Engineering, Manufacturing, Quality and Sales teams, you will help ensure products meet the highest standards of performance, quality and reliability while supporting customers and contributing to continuous product improvement.

Key Responsibilities

• Provide technical support to customers, distributors and internal departments regarding product operation, installation and application.
• Investigate and resolve technical issues arising from manufacturing, field installations and customer enquiries.
• Perform testing, verification and validation of electronic products and assemblies.
• Develop and improve test procedures, validation methods and test equipment.
• Diagnose faults identified during production testing and support root cause investigations.
• Work closely with Engineering and Manufacturing teams to support production and ongoing product development.
• Assist with calibration, maintenance and verification of electronic test equipment.
• Support product compliance activities against UK, European and international standards.

Qualifications & Experience

Essential

• Degree, HNC/HND or equivalent qualification in Electronic Engineering, Electrical Engineering or a related discipline.
• Practical experience of electronic testing, fault finding and troubleshooting.
• Good understanding of analogue and digital electronics.
• Experience using electronic test equipment such as oscilloscopes, multimeters and signal generators.
• Knowledge of electrical safety and electromagnetic compatibility principles..
• Full UK driving licence.
• Willingness to undertake occasional UK and international travel, including overnight stays.

This is an excellent opportunity to join an engineering‑led organisation where you'll play a key role in supporting innovative electronic products throughout their lifecycle. You'll work on a diverse range of technical challenges, collaborate with experienced engineering professionals and have opportunities to broaden your expertise across testing, manufacturing, product support and compliance