Electronics Quality Inspector - High-Value Returns

JD.com; Milton Keynes; On-site; GBP 30,000 - 42,000; Full time

Job summary

JINGDONG Logistics is seeking a meticulous Quality Inspector to join its Reverse Logistics team in the UK. You will inspect high-value returned consumer electronics, perform functionality tests, and help identify anomalies.

Responsibilities include verification of serial numbers/IMEI, cosmetics, packaging, and determining appropriate disposition while maintaining clear records and evidence in our systems. The role emphasizes attention to detail, problem-solving, and collaboration to improve

Qualifications

• 2+ years of relevant experience preferred in electronic product inspection or repair.
• Good understanding of consumer electronics hardware, functionality, and fault diagnosis.
• Ability to identify tampering, substitution, missing parts and abnormalities.
• Strong attention to detail and accuracy.
• Experience in electronics repair or refurbishment is desirable.

Responsibilities

• Receive and inspect high-value returned electronics including mobile phones, graphics cards, gaming consoles and other consumer electronic products.
• Conduct inspections per SOPs, including serial number/IMEI verification, cosmetic condition, functionality, accessories and packaging completeness.
• Identify product substitution, tampering, component replacement, counterfeit products, missing parts and other abnormalities.
• Disassembly and hardware and performance testing for suspicious or abnormal products where required.
• Support authenticity verification and investigation of potentially fraudulent returns.
• Maintain accurate inspection records and supporting evidence, including photographs and videos, and record results correctly in the relevant systems.
• Determine the appropriate product disposition based on inspection results, including return to stock, refurbishment or repair, second-hand grading, exception handling or disposal.
• Review recurring abnormal return cases and support improvements to inspection standards, SOPs and risk-identification processes.

Skills

Attention to detail

Analytical skills

Problem-solving

Documentation

Electronics hardware knowledge

Job description

JINGDONG Logistics is seeking a meticulous Quality Inspector to join its Reverse Logistics team in the UK. You will inspect high-value returned consumer electronics, perform functionality tests, and help identify anomalies.

Responsibilities include verification of serial numbers/IMEI, cosmetics, packaging, and determining appropriate disposition while maintaining clear records and evidence in our systems. The role emphasizes attention to detail, problem-solving, and collaboration to improve