Electronics (Maintenance) Technician (Onsite - Malta)

Snaphunt; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality organization is seeking a Technical Support Lead to train and assist staff with IT services while maintaining standards. Candidates should have a Degree/Diploma in Computer Science or a related field and 2+ years of experience in support roles. Excellent communication skills and the ability to manage multiple stakeholders are essential for success in this fast-paced environment.

Benefits

Work within a successful company

Join a well-known brand

Leadership opportunities

Qualifications

• At least 2 years of experience in Helpdesk/Technical Support.
• Strong team player in fast-paced environments.

Responsibilities

• Escalate technical issues and follow up until resolved.
• Ensure standards and procedures are maintained.
• Answer queries related to standard applications and IT services.
• Provide monthly help desk reports.

Skills

Excellent communication skills

Interpersonal skills

Ability to manage multiple stakeholders

Attention to detail

Goal-driven

Education

Degree/Diploma in Computer Science, Engineering, or related field

Job description

The Offer

• Work within a company with a solid track record of success
• Join a well-known brand within Hospitality
• Leadership Role

The Job

You will be responsible for:

• Escalating technical issues to the relevant parties when needed and following up until the issues are resolved.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issues related to the usage of standard applications and IT services.
• Providing monthly help desk reports.

The Profile

• You possess a Degree/Diploma in Computer Science, Engineering, or a related field.
• You have at least 2 years of experience, ideally within a Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You are a strong team player who can manage multiple stakeholders.
• You are highly goal-driven and work well in fast-paced environments.
• You pay strong attention to detail and deliver work that is of a high standard.

The Employer

Our client is a private, family-owned organization with roots dating back to 1916, when they joined their father’s business as general provisions merchants.