Electronics (Maintenance) Technician (Onsite - Malta)

Magro Brothers; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A pioneering company in Malta, Magro Brothers, is seeking a Helpdesk/Technical Support professional to resolve technical issues and manage IT services. Ideal candidates will have a degree in a related field and experience in a similar role. This position offers a robust opportunity to grow within a respected brand in the hospitality sector, ensuring high-quality standards in service delivery.

Benefits

Work within a company with a solid track record of success

Join a well-known brand within Hospitality

Leadership Role

Qualifications

• You have at least 2 years experience, ideally within a Helpdesk/Technical Support role.
• You pay strong attention to detail and deliver work that is of a high standard.

Responsibilities

• Escalating technical issues to the relevant parties when needed.
• Ensuring all standards and procedures are followed and maintained.
• Providing monthly help desk reports.

Skills

Communication

Interpersonal Skills

Teamwork

Attention to Detail

Education

Degree/Diploma in Computer Science, Engineering or related field

Job description

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Magro Brothers Group of Companies is a private, family-owned organisation. It finds its roots in 1916 when three Magro brothers joined their father`s business as general provisions merchants.

In 1934 they ventured in the processing and canning of fresh tomatoes and subsequently branched into a number of other business activities including the importation into Malta of livestock, fodder and foodstuffs and exports of local agricultural produce.

In 1977, John and Michael Magro, the sons of one of the first partners, took over the running of the business and further expanded their activities to include tinplate can manufacture, food distribution, retailing, advertising & marketing, property development.

In 1995, the company moved to a purposely built factory with a covered area of 27,000 square metres which today has become a centre of excellence for food processing in the Mediterranean.

In December 2013, John and Michael, being the 3rd generation in the Magro Brothers business enterprise, transferred their shares to John’s children namely, Christian, Nicholas and Joanna. Christian was appointed C.E.O. of the Group in January 2018 while John remains chairman of the Group and Michael continues to form part of the main board of directors.

The backbone of the food sector of Magro Brothers Group of Companies is still the processing of fresh tomatoes – Magro Brothers (Foods) Ltd is the major company within the group. It is one of the few local companies which handle the whole production cycle of tomato related products, from the growing of crops to the distribution of the finished product. This also includes the production of tinplate-cans. The present production range is very diversified and includes canned tomatoes, table and pasta sauces, ketchup, mayonnaise and other condiments, thin sauces, jams and ready-to-eat jellies.

The company is also well established in several overseas markets with sales offices in UK and Ireland supplying high profile international brands. Presently the company exports some 45% of its production to 20 countries spread in four continents.

In 2004, as part of the company’s policy of diversification and living up to market expectations, Magro Brothers Group expanded their business to offer exclusive gifting and hampers of Maltese delicacies and crafts under the Savina Brand and, in 2010 they ventured also in the production of traditional Maltese cheeses and dairy products under the popular Hanini Brand.

Today, with over 100 years’ experience, Magro Brothers Group of Companies has become one of the leading enterprises in Malta and has gained the respect of the local business community and the trust of most financial and commercial organisations. The owners take pride into rigorously monitoring the crops and herds of the many Maltese and Gozitan farmers who regularly supply fresh agricultural produce and milk to their organisation. This has helped the company to achieve the well-deserved premier position in food processing in Malta.

The company is very proud of its Quality credentials and boasts a BRC Grade AA food safety certification, an Organic certification and ISO 22000. They offer brand owners a wealth of manufacturing expertise and specialize in private label. Currently they supply their products to various multinational brand owners around the world and in major retail outlets.

The Role

You Will Be Responsible For

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.
  
  

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You are a strong team player who can manage multiple stakeholders
• You are highly goal driven and work well in fast paced environments
• You pay strong attention to detail and deliver work that is of a high standard
  
  

What's on Offer?

• Work within a company with a solid track record of success
• Join a well known brand within Hospitality
• Leadership Role

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Industrial Machinery Manufacturing, Food and Beverage Services, and Manufacturing

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