Electronic Gaming Host

Grosvenor Casinos Limited; Aberdeen City; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an enthusiastic Electronic Gaming Host to elevate the guest experience on their gaming floor. This role is about more than just interaction; it’s about creating memorable moments and ensuring every visitor feels valued and entertained. With a focus on customer service and a positive attitude, you will play a crucial part in fostering a welcoming environment that encourages guests to return. If you have a passion for hospitality and enjoy connecting with people, this opportunity is perfect for you.

Qualifications

• Understanding of electronic gaming standards and willingness to learn.
• Experience in hospitality roles with a focus on customer service.

Responsibilities

• Create an unforgettable experience for guests on the electronic gaming floor.
• Foster a vibrant atmosphere that encourages guest return.

Skills

Customer Service

Social Skills

Team Player

Hospitality Experience

Job description

Job Description

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, you’ll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.

Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again. You’ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Qualifications

• An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area
• Experience of working successfully in a hospitality role
• A positive attitude, great customer service and social skills
• A willingness to be a team player, ensuring high customer service standards are delivered

Additional Information