Electro Mechanical Support Engineer

ZipRecruiter; City of Edinburgh; On-site; GBP 32,000 - 34,000; Full time

Job summary

A leading global manufacturing company is seeking Mobile Customer Support Engineers in Edinburgh. The role involves preventive and corrective maintenance, emphasizing customer service skills and electrical qualifications. Successful candidates will work at customer sites, ensuring operational compliance and providing training where needed. Ideal for individuals with engineering background and relevant experience.

Benefits

Vehicle included

17.5% mobile allowance

Qualifications

• Experience in the Service Industry preferable.
• Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters.
• Coin equipment experience, heavy & desk-top.

Responsibilities

• Ensure customer site is operational to contractual obligations.
• Liaise with customer and Service Manager.
• Maintain documentation and stock on site.

Skills

Customer Service Skills

Preventive Maintenance

Corrective Maintenance

Education

Electrical Qualification

Engineering Apprenticeship

Tools

Datacard MX6100

Canon VP140

Bowe Systec

Job description

Job Description

Calling for Mobile Customer Support engineers!

One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them:

The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on customer service skills.

Banking sector experience not necessary but always .

50/50 electromechanical engineers

Purpose:

To ensure that the customer site in the area to which s/he is assigned is operational to the Company's contractual obligations.

The selected Mobile Customer Support Engineer will be involved in the following tasks:

• Preventive maintenance
• Corrective maintenance
• Note Counter maintenance/repairs
• Maintain site stock
• Maintain documentation
• Liaise with customer
• Liaise with Service Manager
• Operator Training

Required skills/experience:

• Engineering apprenticeship/experience; Electrical apprenticeship
• Engineering training and qualifications. Experience in the Service Industry preferable.
• Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate) - Bundlers, shrink wrap equipment, Coin equipment (as appropriate)
• Coin equipment, (heavy & desk-top) Coin ancillary equipment
• Preferable but not essential - Datacard MX6100 experience , Canon VP140 experience, Bowe Systec (mail sort) Enveloper.

Site Locations: Glasgow or Edinburgh

Salary range: £32,000 - 34,000+ vehicle and 17.5% mobile allowance.

40h/week

Please get in touch for further details on this career opportunity!