Electrical Network Resource Manager

Jersey Electricity; Saint Helier; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Private medical insurance

Discounted electricity rates

Gym memberships

EV subsidies

Job summary

Jersey Electricity plc is seeking an experienced Electrical Networks Resource Manager to lead the Distribution networks resource team based at La Collette. You will coordinate workforce planning, allocate personnel to projects, and provide engineering leadership while maintaining high HSE standards.

This role focuses on performance management, training and continuous improvement across departments to ensure efficient service delivery across substations, the cable network and service points.

Qualifications

• Minimum 5 years experience in resource management, business administration, organisational development, supply chain, or similar (preferably within electricity utilities).
• Degree qualified (or equivalent professional experience).
• IOSH Managing Safely and HS&E training suitable for higher‑risk environments.
• Clean driving licence.
• PRINCE2 or equivalent project management training (desirable).
• Experience working with operational or field-based teams and understanding of workforce deployment.

Responsibilities

• Lead the Electrical Networks Resource team responsible for the distribution network to ensure efficient, professional and customer‑focused planning and prioritisation across all projects.
• Allocate resources and assign appropriate personnel to project tasks, ensuring accurate planning and full utilisation of field staff.
• Lead team performance, weekly scheduling and capacity planning, ensuring efficiencies and training activities.
• Collaborate with Construction, Planning, Metering and partners to understand current and future needs, applying knowledge to drive efficiency.
• Build and maintain professional relationships that support development (CPD).
• Forecast resource requirements for upcoming projects and resolve conflicts across departments.
• Analyse metrics to identify unproductive time and drive improvements.
• Assist in developing Energy Division procedures related to distribution network and resource teams.
• Ensure compliance with HS&E, procedures, and best industry practices with auditable records.
• Promote and deliver excellent customer service across all activities.

Skills

Leadership

Network design

Analytical skills

Interpersonal skills

Customer service

IT proficiency

Resource management

Team deployment experience

Communication skills

Education

Degree qualification

IOSH Managing Safely

PRINCE2 training

Tools

Digital planning tools

Job description

Electrical Network Resource Manager

Application Deadline: 31 December 2026

Department: Service Delivery

Employment Type: Full Time

Location: Jersey, Channel Islands

Reporting To: Dave Powell

Description

We are seeking an experienced Manager for the Electrical Networks Resource team focused on delivering utility services, to lead and coordinate the group within our Distribution networks business at La Collette. This key leadership role ensures efficient resource planning and provides strong technical support to project and industrial teams. It also handles personnel allocation for diverse construction and service activities.

The role plays a vital part in supporting Jersey Electricity’s delivery of crucial services across our distribution network that includes, distribution substations, network pillars, complete cable network and over 55,000 service and metering points.

You will provide workforce planning expertise, handle resource demands across multiple departments, and lead all aspects of performance, training, continuous improvement and providing engineering leadership and guidance within the team while ensuring the highest H&S standards are delivered. This is a highly impactful role. It requires strong engineering and leadership skills, analytical ability, and a customer-focused attitude. The role also needs the capability to drive operational excellence throughout the delivery system area. Whilst insuring technical and legal compliance to regulation/laws are met and that the team has the appropriate policy, procedures & work practices in place.

Key Responsibilities

• Lead the Electrical Networks Resource team responsible for the distribution network to ensure efficient, professional and customer‑focused planning and prioritisation across all projects.
• Ensure Allocate resources and assign appropriate personnel to project tasks, ensuring accurate planning and full utilisation of field staff.
• Lead team performance, weekly scheduling and capacity planning, ensuring efficiencies, productive deployment of staff and oversight of training, apprentices and development activities.
• Collaborate with Construction, Planning, Metering and internal/external partners to understand current and future business needs, applying research and industry knowledge to drive efficiency.
• Build and maintain professional relationships that support continuous personal and team development (CPD).
• Forecast resource requirements for upcoming projects, resolve resource conflicts, and ensure that project needs are supported across all departments.
• Analyse target metrics to identify lost or unproductive time and drive efficiencies through process improvements and reporting.
• Assist in the development of Energy Division procedures related to distribution network, Construction and Resource teams, ensuring they are understood, implemented and continuously improved.
• Ensure full compliance with HS&E requirements, Distribution Safety Rules, company procedures and best industry practice, maintaining accurate and auditable records.
• Promote and deliver excellent customer service across all team activities.

Skills, Knowledge & Expertise

• Strong leadership and performance management skills.
• Practical knowledge of distribution network design and utility operational principles.
• Strong analytical and problem‑solving capability.
• Effective interpersonal and team‑building skills.
• High level of customer service focus.
• Strong IT proficiency and familiarity with digital planning tools.
• A minimum of 5 years experience in resource management, business administration, organisational development, supply chain, or similar Preferably within an electricity utilities environment.
• Experience working with operational or field-based teams and understanding of workforce deployment.
• Degree qualified (or equivalent professional experience).
• IOSH Managing Safely and HS&E training suitable for higher‑risk environments.
• Clean driving licence.
• PRINCE2 or equivalent project management training (desirable).
• Utility operational authorisation (desirable).
• Professional, approachable, supportive and diligent.
• Collaborative team player with strong communication skills.

Job Benefits

Jersey Electricity provides excellent benefits, catered towards financial, physical and mental wellbeing. Starting with private medical insurance, discounted electricity rates, discounts within our Powerhouse shop, subsidies on EVs, gym memberships, on-site Mental Health First Aiders, organised sports and activities groups.

We offer competitive salaries combined with an attractive pension. We are family-friendly and strive to give you a life work blend to both love your job, do excellent work and spend important time with your family and friends. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.