Electrical/Mechanical Field Engineer

Hexagon Recruitment; Tyseley; On-site; GBP 44,000 - 45,000; Full time

Benefits offered by this job

Company car

Overtime pay

Private healthcare

Pension

Travel expenses covered

Job summary

Hexagon Recruitment is recruiting on behalf of an international client for an Electrical/Mechanical Field Service Engineer. The role includes remote and site-based technical support, maintenance, installations and upgrades across UK and international sites.

You will conduct training post-installation to maximise productivity and assist with technical sales support where required. An engineering apprenticeship plus electrical qualifications are expected.

Qualifications

• Experience in automated industrial machine maintenance, repair and installation environments.
• Apprentice trained in an engineering discipline.
• Qualified in electrical engineering (preferably to HNC level).
• Preferably experience working as a field service engineer.

Responsibilities

• Technical support: remote and face-to-face assistance via telephone and remote software.
• Field service: client site visits for maintenance, installations and upgrades.
• Implementation/training: post-install training to maximise productivity.
• Technical sales support: provide input to sales when required.

Skills

Electro/mechanical fault finding

PLC fault finding

Communication skills

Travel readiness

Education

Apprentice trained in engineering

Electrical engineering (HNC level preferred)

Job description

Hexagon Recruitment are pleased to be recruiting for our International client who are looking to add to their current Team a further Electrical/Mechanical Field Service Engineer.

Salary and Benefits in more detail:

• Good Basic Salary £44,000 up to £45,000 pa
• Plus Paid Overtime: Daily/Weekly & Weekend Overtime payments
• Company Car (Fully expensed, mobile phone, laptop
• Specialist tools provided
• Uniform & Buddy Up & Ongoing Training Where Required
• Up to 25 days holidays plus 8 Bank Holidays per year
• Company Pension, Plus Private Healthcare
• All UK & International travel is fully expensed

Key Responsibilities:

• Technical Support. Remote & Face to Face support of customers via telephone and using remote support software to diagnose problems, identify user issues, monitor systems, and carry out configuration changes.
• Field Service. Visiting client sites to carry out planned preventative maintenance, corrective maintenance following a machine failure, installation of new equipment and installation of upgrades, working alone or as part of a team.
• Implementation/Training. Providing excellent user software and hardware application training post installation using a defined training programme to ensure the customer has the skills to maximise productivity.
• Technical Sales Support. Support of the sales process by providing Technical expertise and input as and when required.

Required Qualifications and Experience:

• Experience in an automated industrial machine maintenance, repair & installation environments.
• Apprentice trained in an engineering discipline.
• Qualified in electrical engineering (preferably to HNC level)
• Preferably experience working as a field service engineer.

Required Capabilities:

• Electro/mechanical fault finding ability (electrical bias).
• Fault-finding skills on hydraulic and pneumatic applications.
• PLC fault-finding skills (interrogate plc and make minor alterations)
• Excellent communication Skills & Decision Making
• Planning and Organising & Reporting & Administration IT Skills
• Be Flexible to travel away from home (UK and International stay away)