Electoral Services Officer

CITY OF LONDON CORPORATION; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A historic local government organization in London is looking for an Electoral Services Officer to assist in managing electoral databases and supporting the administration of elections. The ideal candidate will have strong administrative skills and an interest in electoral processes. This position offers a competitive salary, generous leave, and flexible working arrangements.

Benefits

Competitive salary

Local Government Pension Scheme

24 days annual leave plus public holidays

Flexible hybrid working arrangements

Professional development support

Qualifications

• Ability to work under pressure and to tight deadlines.
• Willingness to undertake relevant training, such as AEA Certificate.
• Knowledge of electoral registration legislation is an advantage.

Responsibilities

• Assist with the annual canvass for the Electoral Register.
• Process registration forms and respond to elector queries.
• Maintain accurate records and ensure compliance with electoral legislation.
• Support the planning and delivery of elections.
• Liaise with members of the public and internal departments.

Skills

Strong administrative or clerical experience

Good IT skills, including Microsoft Office

Excellent attention to detail

Good communication skills

Positive attitude towards customer service

Education

Interest in electoral processes

Job description

Help Deliver Democratic Services at the Heart of the City

The City of London Corporation is seeking an organised and detail-focused Electoral Services Officer to support the administration of elections and the maintenance of key electoral and civic databases.

Working within a small and committed team, you will play a central role in managing the Electoral Register, City of London Ward Lists, the City Occupiers Database (COD), and the Common Hall Register of Liverymen. This role offers a unique opportunity to contribute to vital democratic and electoral functions in one of the UK's most historic and high-profile local authorities.

Key Responsibilities:

• Assist with the annual canvass for the Electoral Register and City Occupiers Database survey
• Process registration forms, postal vote applications, and respond to elector queries
• Maintain accurate records and ensure compliance with relevant electoral legislation
• Support the planning and delivery of elections and related civic events
• Carry out data entry, correspondence, and administrative duties in support of the team
• Liaise with members of the public, businesses, elected Members, and internal departments
• Help supervise and monitor casual canvass staff as required
• Contribute to service improvement, system updates, and engagement strategies

About You

We’re looking for someone who has:

• Strong administrative or clerical experience, ideally within a local authority or large organisation
• A good level of IT skills, including Microsoft Office and the ability to learn new systems
• Excellent attention to detail and the ability to work under pressure and to tight deadlines
• Good communication skills, both written and verbal
• A positive attitude towards customer service and working in a public-facing environment
• An interest in electoral processes and willingness to undertake relevant training (e.g. AEA Certificate)
• Knowledge of electoral registration legislation or previous experience in election administration would be an advantage but is not essential.

What We Offer:

• Competitive salary and generous Local Government Pension Scheme
• 24 days annual leave plus public holidays (with increases based on length of service)
• Flexible hybrid working arrangements
• Paid volunteering leave and access to employee benefits
• Professional development support including qualifications and training

Be part of a team that supports democracy and civic life in the heart of London.

Apply now to join a service that plays a vital role in the governance of the Square Mile.

Informal enquiries: Saira McKechnie, Head of Electoral Services & City Occupiers Database, 020 7332 3497.

Provisional Interview date: Wednesday 1st October 2025.

Closing date: Noon on Monday 8th September.

To apply please click theApplybutton.

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference numberOCOM766if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.