Electoral Services Officer

City of London Corporation; City of Westminster; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in Westminster is looking for an organised Electoral Services Officer. Responsibilities include supporting elections, managing databases, and assisting the public. Candidates should have administrative experience and good IT skills, with training available for those interested in electoral processes. The role offers a competitive salary, generous leave, and flexible hybrid working arrangements.

Benefits

Competitive salary

Local Government Pension Scheme

24 days annual leave plus public holidays

Flexible hybrid working

Paid volunteering leave

Professional development support

Qualifications

• Experience in a local authority or large organisation preferred.
• Ability to work under pressure and to tight deadlines.
• Interest in electoral processes.

Responsibilities

• Support the administration of elections and civic databases.
• Process registration forms and respond to queries.
• Maintain compliance with electoral legislation.

Skills

Strong administrative or clerical experience

Good IT skills, including Microsoft Office

Excellent attention to detail

Good communication skills

Positive attitude towards customer service

Education

Relevant training (e.g. AEA Certificate)

Job description

The City of London Corporation is seeking an organised and detail-focused Electoral Services Officer to support the administration of elections and the maintenance of key electoral and civic databases.,

• Assist with the annual canvass for the Electoral Register and City Occupiers Database survey
• Process registration forms, postal vote applications, and respond to elector queries
• Maintain accurate records and ensure compliance with relevant electoral legislation
• Support the planning and delivery of elections and related civic events
• Carry out data entry, correspondence, and administrative duties in support of the team
• Liaise with members of the public, businesses, elected Members, and internal departments
• Help supervise and monitor casual canvass staff as required
• Contribute to service improvement, system updates, and engagement strategies
  
  We're looking for someone who has:
• Strong administrative or clerical experience, ideally within a local authority or large organisation
• A good level of IT skills, including Microsoft Office and the ability to learn new systems
• Excellent attention to detail and the ability to work under pressure and to tight deadlines
• Good communication skills, both written and verbal
• A positive attitude towards customer service and working in a public-facing environment
• An interest in electoral processes and willingness to undertake relevant training (e.g. AEA Certificate)
• Knowledge of electoral registration legislation or previous experience in election administration would be an advantage but is not essential.
  
  Competitive salary and generous Local Government Pension Scheme
• 24 days annual leave plus public holidays (with increases based on length of service)
• Flexible hybrid working arrangements
• Paid volunteering leave and access to employee benefits
• Professional development support including qualifications and training
Be part of a team that supports democracy and civic life in the heart of London.