Elective Care Administrator

Integrated Care System; Taunton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization is seeking a motivated individual to join their elective care team as an administrator. The role involves providing comprehensive administrative support, attending and minuting meetings, and managing patient waiting lists. The ideal candidate will have strong organisational skills, a good standard of English, and prior administrative experience. This is a full-time, fixed-term position with a focus on flexibility and career development.

Benefits

Flexible working options

NHS pension scheme

Generous annual leave allowance

Career development opportunities

Blue Light Card for discounts

Qualifications

• Good standard of general education with understanding of grammar, vocabulary, and spelling.
• Previous administration experience.
• Willingness to use technology to improve standards of care.

Responsibilities

• Facilitating arrangements around meetings.
• Updating the Somerset Cancer Register.
• Supporting management of patient waiting lists.

Skills

Organisational skills

Excellent telephone manner

Good standard of English

Ability to manage own time

Team working skills

Education

Business and Administration Level 3

Tools

Excel

Outlook

Job description

We are looking for a strong team player who will provide comprehensive administrative support to the general operational management team, specifically the elective care team, cancer services team, and CDC (Community Diagnostic Centre) team. This will include admin support for both senior and more junior members of the elective care team, as required.The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.This is a fixed-term (12-months), full time (37.5 hours/week) post.

Main duties of the job

• Facilitating the arrangements around meetings
• Attending and minuting meetings
• Supporting management of patient waiting lists (cancer and RTT)
• Updating the Somerset Cancer Register
• Supporting with typing letters relating to patients care
• Ordering and receipting items for the operational management team, including raising and checking purchase orders as required
• Prioritising incoming and outgoing work

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

• Good standard of general education, with understanding of grammar, vocabulary and spelling or demonstrate equivalent qualifications.
• Business and Administration Level 3 or demonstrate equivalent experience

Experience

• Previous administration experience
• Excellent organisational skills, ability to manage own time and plan timed activities

Additional Criteria

• Good standard of English
• Knowledge of all office administration systems especially Excel spreadsheets and outlook email and calendars Excellent organisational skills, ability to manage own time and plan timed activities
• Ability to write letters and reports
• Working knowledge of electronic diary and email
• Previous administration experience
• Excellent organisational skills, ability to manage own time and plan timed activities
• Advanced keyboard skill
• Evidence of a good standard of Literacy / English language skills
• Willingness to use technology to improve standards of care and support to our patients
• Minute and note taking
• Excellent telephone manner
• Excellent organisational and interpersonal skills
• Accuracy
• Influencing and persuading
• Ability to prioritise and manage own workload
• Discretion
• Decision making
• Ability to remain calm in difficult and distressing situations
• Able to use own initiative
• Ability to work to deadlines and under pressure
• Ability to handle difficult situations with tact and diplomacy
• Good team working skills
• Ability to change quickly from one task to another without losing focus
• Analysis
• Interpretation
• Judgement
• Professional approach
• Ensuring confidentially at all times in line with Trust policy
• Ability to recognise and manage challenging situations in a calm and professional manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.