Elderley & Frailty Care Coordinator

NHS; West Midlands Combined Authority; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local healthcare provider is seeking a Care Coordinator to support elderly and frail patients. This role involves liaising with GPs and social care teams, coordinating care plans, and maintaining patient records. The successful candidate will have experience in healthcare and excellent communication skills. Flexible working hours are offered in a supportive environment.

Benefits

5 weeks annual leave

Ongoing training and development opportunities

NHS pension scheme

Qualifications

• Experience in healthcare, social care, or community environment required.
• Qualified to administer vaccinations (COVID-19, influenza).
• Strong understanding of elderly and frail patients' needs.
• Excellent communication and interpersonal skills essential.
• Good IT skills and familiarity with clinical systems.
• Ability to work independently and in multidisciplinary teams.

Responsibilities

• Serve as point of contact for patients and families.
• Coordinate care plans, ensuring timely follow-ups.
• Liaise with multidisciplinary teams including GPs and social workers.
• Support proactive care planning and assessments.
• Maintain up-to-date patient records.
• Assist with hospital discharge follow-ups.

Skills

Experience in healthcare

Communication skills

Understanding of elderly patient needs

IT skills

Ability to work in teams

Education

NVQ Level 3 in Health and Social Care or equivalent

Job description

Job Summary

Northgate Surgery is seeking a compassionate, organized, and proactive Care Coordinator to join our team. This role is essential in supporting the health and wellbeing of our elderly, frail, housebound, and care home patients. You will work closely with GPs, nurses, social care teams, and community services to ensure patients receive coordinated, person-centred care that meets their individual needs.

Main duties of the job

Key Responsibilities:

• Serve as the primary point of contact for elderly, frail, housebound, and care home patients and their families.
• Coordinate and monitor care plans, ensuring timely follow-ups and reviews.
• Liaise with multidisciplinary teams (MDTs) including GPs, district nurses, social workers, and community services.
• Support proactive care planning, including frailty assessments, medication reviews, and advanced care planning.
• Maintain accurate and up-to-date patient records using clinical systems (e.g., EMIS).
• Identify and address gaps in care, including missed appointments, medication adherence, or social support needs.
• Facilitate regular care home rounds and virtual MDT meetings.
• Promote self-management and independence where appropriate, signposting to relevant services and support groups.
• Assist with hospital discharge follow-ups and reduce avoidable admissions/readmissions.
• Requirement to be free to visit care homes and housebound patients.
  
  

About Us

At Northgate Surgery we have 3 GP Partners, 1 Salaried GP, 1 ANP, 2 Practice Nurses, 1 HCA working alongside a supportive Reception/Administrative and Dispensary team.

For The Successful Candidate We Offer:

A comprehensive induction programme

5 weeks annual leave (pro rata)

Various internal and external training opportunities

A chance to join our enthusiastic and friendly team with opportunities to develop individual and team practices

The post is for 25 hours per week to be worked between 9.00am - 2.00pm across 5 days a week.

Details

Date posted

04 August 2025

Pay scheme

Other

Salary

£14 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A3624-25-0001

Job locations

Carters Square

Uttoxeter

Staffordshire

ST14 7FN

Job Description

Job responsibilities

Essential Skills & Experience:

• Experience working in healthcare, social care, or community environment.
• Experienced and qualified to administer vaccinations i.e. COVID-19, influenza
• Strong understanding of the needs of elderly and frail patients.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Good IT skills and familiarity with clinical systems (training can be provided).
• Empathetic, patient-focused, and highly organized.
  
  

Desirable:

• Previous experience in a Care Coordinator or similar role.
• Knowledge of NHS frameworks such as the Enhanced Health in Care Homes (EHCH) model or the Comprehensive Geriatric Assessment (CGA).
• NVQ Level 3 in Health and Social Care or equivalent.
• Training & qualifications to be able to carryout supervised vaccinations
  
  

Benefits:

• Flexible working hours (mornings only)
• Supportive and friendly team environment
• Ongoing training and development opportunities
• NHS pension scheme (if applicable)
  
  

Job description

Job responsibilities

Benefits:

• Flexible working hours (mornings only)
• Supportive and friendly team environment
• Ongoing training and development opportunities
• NHS pension scheme (if applicable)
  
  

Person Specification

Experience

Essential

• Experience working in healthcare, social care, or community environment.
• Experienced and qualified to administer vaccinations i.e. COVID-19, influenza
• Strong understanding of the needs of elderly and frail patients.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Good IT skills and familiarity with clinical systems (training can be provided).
• Empathetic, patient-focused, and highly organized.
  
  

Desirable

• Previous experience in a Care Coordinator or similar role.
• Knowledge of NHS frameworks such as the Enhanced Health in Care Homes (EHCH) model or the Comprehensive Geriatric Assessment (CGA).
• NVQ Level 3 in Health and Social Care or equivalent.
• Training & qualifications to be able to carryout supervised vaccinations
  
  

Person Specification

Essential

• Experience working in healthcare, social care, or community environment.
• Experienced and qualified to administer vaccinations i.e. COVID-19, influenza
• Strong understanding of the needs of elderly and frail patients.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Good IT skills and familiarity with clinical systems (training can be provided).
• Empathetic, patient-focused, and highly organized.
  
  

Desirable

• Previous experience in a Care Coordinator or similar role.
• Knowledge of NHS frameworks such as the Enhanced Health in Care Homes (EHCH) model or the Comprehensive Geriatric Assessment (CGA).
• NVQ Level 3 in Health and Social Care or equivalent.
• Training & qualifications to be able to carryout supervised vaccinations
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northgate Surgery

Address

Carters Square

Uttoxeter

Staffordshire

ST14 7FN

Employer's website

https://www.thenorthgatesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Northgate Surgery

Address

Carters Square

Uttoxeter

Staffordshire

ST14 7FN

Employer's website

https://www.thenorthgatesurgery.co.uk/ (Opens in a new tab)

LNKD1_UKTJ