EL/PL Claims Handler

MTrec Ltd Commercial; Newcastle upon Tyne; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Hybrid working (office & home)

Competitive starting salary

Performance Based Bonus Scheme

Holiday entitlement: 23 days + BH

Holiday purchase scheme

Attendance bonus

Death in service after 1 year

Auto-enrolment pension

Employee assistance programme

Travel to work schemes

Annual flu jab and eyecare

Job summary

MTrec Commercial are seeking an experienced EL/PL Claims Handler for their legal client. You will manage a caseload of low-value personal injury claims, review initial information, record key dates and prepare allegations and claims forms on the EL/PL Portal.

This full-time, permanent role operates Monday to Friday 9am–5pm with hybrid working. The ideal candidate will have 1+ year EL/PL claims experience, be IT literate in MS Office, and possess strong organisational and communication skills.

Qualifications

• 1+ year experience handling EL/PL claims
• Proficient in MS Office
• Excellent organisational skills and ability to prioritise
• Strong communication skills at all levels
• Team player with a positive attitude

Responsibilities

• Manage a caseload of EL/PL portal cases for low-value claims
• Review initial information and important dates
• Prepare allegations and complete claims forms on the EL/PL Portal
• Liaise with insurers, solicitors, courts and experts
• Progress cases through Portal stages 2 and 3
• Provide regular updates to clients and team leaders

Skills

EL/PL claims handling

MS Office

Organisational skills

Team player

Deadline management

Communication skills

Tools

MS Office

Job description

Rewards and Benefits on Offer;

• Monday to Friday working hours promoting a healthy work/life balance
• Competitive starting salary
• Performance Based Bonus Scheme
• Hybrid working (office & home working) if eligible
• 23 days holiday, plus Bank Holidays per annum increasing to 26 days. Additional holiday for 5 years' service
• Holiday purchase scheme. (You can buy up to 1 week's annual leave)
• Attendance bonus
• Death in service following 1 years' service
• Auto-enrolment company pension
• Employee assistance programme 24-hour helpline
• Travel to work schemes; bike to work scheme, public transport pass scheme
• Annual flu jab and eyecare scheme

The Company you will be working for;

MTrec Commercial are proudly representing our industry leading legal client on their search for an experienced EL/PL Claims handler to join their growing team on a full time and permanent basis.

The Role you will be doing;

• Dealing with a caseload of cases run in the EL/PL portal for low value personal injury claims
• Checking and review of initial information
• Checking and recording of important dates (e.g. limitation)
• Preparing allegations of negligence and breaches of statutory duty and completing claims notification forms on the EL/PL Portal
• Reviewing files and reporting regularly to clients, team leaders or others
• Commissioning appropriate expert medical evidence and liaising with medical and other experts
• Liaising and negotiating with insurers, solicitors, courts, counsel and other agencies
• Valuing damages for pain, suffering and loss of amenity
• Identifying and gathering evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages
• Completing schedules of special damages
• Progressing cases through all stages of the Portal, including stages 2 and 3
• Preparing files for issue of part 8 court proceedings
• Preparing files for stage 3 hearings including preparing briefs to counsel and trial bundles
• Reporting to team leader any difficulties or delays on files
• Dealing promptly with telephone enquiries from clients, referrers and others
• Assisting other team members as necessary
• To carry out such other duties as might reasonably be requested
• Working Monday to Friday 9am - 5pm with 1 hour lunch.

About You;

• 1 year plus experience in dealing with EL/PL claims
• IT literate in MS Office.
• Strong organizational skills and ability to prioritise.
• Team player with a positive and enthusiastic approach.
• Ability to cope with conflicting demands and meet deadlines.
• Ability to communicate at all levels, both verbally and written