Eightfold Delivery Manager - UK&I People Consulting - London or regional office

Ernst & Young Advisory Services Sdn Bhd; Lakenheath; On-site; GBP 55,000 - 85,000; Full time

Job summary

Ernst & Young is seeking an Eightfold Delivery Manager responsible for the design and implementation of AI solutions across client engagements. The role ensures effective integration of Eightfold AI into client talent processes, requiring expertise in HR technology and a focus on client-specific needs. The position involves leading solution design, supporting implementation lifecycles, and contributing to internal training programs. Candidates should have strong problem-solving skills and a background in HR technology implementation.

Benefits

Competitive remuneration package

Flexible working support

Career development opportunities

Comprehensive Total Rewards package

Qualifications

• Strong understanding of Eightfold’s modules, capabilities, and configuration options.
• Experience in designing and deploying skill-based HR technology solutions, preferably within Talent Acquisition, Talent Management, and Workforce Planning.
• Ability to translate business requirements into system configurations, conduct workshops, and engage stakeholders effectively.
• Ability to assess client needs, evaluate system capabilities, and design optimal solutions.
• Hands-on experience with UAT planning, deployment, and post-go-live support.
• Ability to support internal capability building, train teams, and document best practices.

Responsibilities

• Lead the design and configuration of Eightfold AI solutions, ensuring alignment with client talent acquisition and management processes.
• Support the end-to-end implementation lifecycle, from workshops and requirement gathering to testing and deployment.
• Act as the primary SME for Eightfold solutioning, ensuring the platform is optimized for client-specific needs.
• Leverage best practices and knowledge from past implementations to drive efficiency, scalability, and adoption.
• Lead and support internal Eightfold enablement and knowledge sharing.
• Contribute to training and accreditation programs, helping EY consultants build Eightfold expertise.
• Develop and maintain implementation toolkits, templates, and best-practice guides to improve future project delivery.
• Use product expertise to support internal teams and client discussions on solution feasibility, design trade-offs, and implementation considerations.

Skills

Eightfold AI Functional and Technical Knowledge

HR Technology Implementation

Client-Facing Solution Delivery

Problem-Solving and Fit-Gap Analysis

Testing and Deployment Execution

Training and Enablement

Job description

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Eightfold Delivery Manager - UK&I People Consulting - London or regional office

Location: London

Other locations: Primary Location Only

Date: 3 Jul 2025

Requisition ID: 1598383

The Eightfold Design Lead is a key role responsible for driving the design and implementation of Eightfold AI solutions across client engagements. This role plays a critical part in ensuring that Eightfold AI is effectively integrated into client talent processes, balancing technical solutioning with business requirements to drive successful outcomes.

Working closely with client stakeholders, project teams, and the broader Eightfold implementation team, the Eightfold Design Lead focuses on ensuring that solutions align with business needs, user experience principles, and best practices for AI-driven talent acquisition and management.

Key responsibilities

• Eightfold AI Solution Design and Implementation
• Lead the design and configuration of Eightfold AI solutions, ensuring alignment with client talent acquisition and management processes.
• Support the end-to-end implementation lifecycle, from workshops and requirement gathering to testing and deployment.
• Act as the primary SME for Eightfold solutioning, ensuring the platform is optimized for client-specific needs.
• Leverage best practices and knowledge from past implementations to drive efficiency, scalability and adoption
• Supporting Eightfold Capability Growth Within EY
• Lead and support internal Eightfold enablement and knowledge sharing.
• Contribute to training and accreditation programs, helping EY consultants build Eightfold expertise.
• Develop and maintain implementation toolkits, templates, and best-practice guides to improve future project delivery.
• Product Knowledge and Continuous Learning
• Act as SME on Eightfold product including product developments and roadmap enhancements
• Use product expertise to support internal teams and client discussions on solution feasibility, design trade-offs, and implementation considerations.
• Act as a trusted advisor on Eightfold AI capabilities

Key Skills and Expertise

• Eightfold AI Functional and Technical Knowledge – Strong understanding of Eightfold’s modules, capabilities, and configuration options.
• HR Technology Implementation - Experience in designing and deploying skill based HR technology solutions, preferably within Talent Acquisition, Talent Management and Workforce Planning
• Client-Facing Solution Delivery – Ability to translate business requirements into system configurations, conduct workshops, and engage stakeholders effectively.
• Problem-Solving and Fit-Gap Analysis – Ability to assess client needs, evaluate system capabilities, and design optimal solutions.
• Testing and Deployment Execution – Hands-on experience with UAT planning, deployment, and post-go-live support.
• Training and Enablement – Ability to support internal capability building, train teams, and document best practices.

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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