eHealth Trainer/Facilitator

NHS National Services Scotland; Stirling; On-site; GBP 30,000 - 40,000; Full time

Job summary

A health service provider in Stirling is seeking a highly motivated eHealth Trainer/Facilitator to provide training on Digital and eHealth clinical systems. The ideal candidate will have experience in related fields, an HND or equivalent, and strong interpersonal skills. This role includes training support during critical implementation phases and requires travel throughout the service area.

Benefits

Commitment to diversity and inclusion

Support for disabled applicants

Qualifications

• Educated to HND level or equivalent experience.
• Demonstrable experience in using Digital Systems.
• Knowledge of eHealth clinical systems is desirable.

Responsibilities

• Provide Digital and eHealth clinical system training to staff.
• Support during the implementation phase of GP IT Clinical Systems.
• Work as part of a team delivering project management and support.

Skills

Interpersonal skills

Experience in Digital Systems

Knowledge of Microsoft 365

Education

HND or equivalent experience

Tools

Patient Management Systems

Job description

Fixed Term or Secondment Opportunity* for 1 year due to improvement in service delivery.

*Secondment Opportunity – Existing permanent employees must first discuss this opportunity with their substantive line manager and complete the secondment request form prior to interview. The secondment request form and the associated secondment policy can be found on the HR/Recruitment intranet pages and must be completed and signed by the substantive line manager. The Candidate should then take it with them to interview as confirmation that an agreement has been granted.

NHS Forth Valley Digital eHealth training team require a highly motivated and experienced eHealth Trainer/Facilitator to provide Digital and related eHealth clinical system training to staff and clinicians.

In addition, you will provide training & support during the implementation phase of the GP IT Clinical Systems Replacement. You will work as part of a team of Digital eHealth staff who deliver project management, project support & Digital eHealth training & coaching to staff and clinicians across NHS Forth Valley.

You will demonstrate excellent inter-personal skills and the ability to work with a wide range of user abilities, be able to work on your own as well as contribute to the project teams and liaise with both clinical and non-clinical staff at all levels.

Educated to HND level or experienced in a related field of work, you should have demonstrable experience in the use of Digital Systems. Knowledge of eHealth clinical systems, such as Patient Management Systems used in the NHS, would be desirable. Additionally, knowledge of Microsoft 365 applications would be beneficial. You will be expected to work at locations across NHS Forth Valley.

Ability and willingness to travel throughout the area of service delivery is essential for this post.

The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.

For further information, please contact Colin Smith, eHealth Training Manager.

Email: [e-mail] Tel: [phone]

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.