EHC Quality Practice Practitioner

Milton Keynes City Council; Milton Keynes; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Annual leave entitlement (28+ days)

Bike purchase scheme

Employee discounts

Job summary

Milton Keynes City Council is recruiting an EHC Quality Practice Practitioner to improve the quality of Education, Health and Care Plans for children and young people. You’ll work with schools, families and partners to support annual reviews and coordinate training, guiding improvement with clear advice based on legislation.

This site-based role requires strong organisation, confident communication and a commitment to better outcomes for children and young people, with work from family homes,

Qualifications

• Qualified to National Vocational Qualification Level 3 in business administration and understanding of current SEN principles and legislation.
• Strong organisational skills; able to plan ahead, prioritise, and manage multiple tasks.
• Experience in education, local government or related setting helps build effective relationships.
• Confident using digital systems; comfortable with Teams, Word and PowerPoint, and capable of learning Capita One.

Responsibilities

• Coordinate partnership improvement work and improve Education, Health and Care Plans.
• Organise partnership training with council teams, schools and partners, including sessions, venues and admin.
• Attend and help facilitate annual reviews; ensure statutory requirements and council guidance are followed.
• Review and audit Plans; provide constructive challenge and agree clear actions for improvement.
• Keep up to date with SEN legislation and local guidance; explain clearly to families and partners.
• Maintain accurate records and analyse performance to identify priorities and inform training.

Skills

Organisational skills

Communication skills

Team working

Education

NVQ Level 3 in Business Administration

Tools

Microsoft Teams

PowerPoint

Word

Capita One

Job description

Job Introduction

We're recruiting an EHC Quality Practice Practitioner to join our Special Educational Needs and Disabilities service.

You’ll help improve the quality of Education, Health and Care Plans for children and young people across Milton Keynes.

Working with colleagues, schools, education settings, families and partner organisations, you’ll support annual reviews, coordinate training and help deliver our improvement plans.

You’ll review plans and outcomes, identify where improvements are needed and provide clear advice based on legislation and local guidance.

This is a rewarding role for someone who can combine strong organisation with confident communication and a commitment to better outcomes for children and young people.

You’ll work from a range of locations, including family homes, schools, education settings and the Civic Offices.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 20th November 2026

At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk

Main Responsibility

• Support the Education, Health and Care Quality Practice Lead to coordinate partnership improvement work and improve the quality of Education, Health and Care Plans.
• Organise partnership training by working with council teams, schools, education settings and other partners, including arranging sessions, invitations, venues and supporting administration.
• Attend and help facilitate annual reviews, ensuring that everyone follows statutory requirements and council guidance while keeping the child or young person's needs at the centre.
• Review and audit Education, Health and Care Plans, provide constructive challenge and agree clear actions where plans need to improve.
• Keep up to date with special educational needs and disability legislation, national policy and local processes, and explain these clearly to families, children, young people, schools and partners.
• Maintain accurate records and analyse performance, plan and outcome information to identify priorities, inform training and support the wider Special Educational Needs and Disabilities Strategy.

The Ideal Candidate

• Qualified to National Vocational Qualification Level 3 in business administration or a relevant professional field, with an understanding of current special educational needs principles, procedures and legislation.
• Bringing strong organisational skills, you’ll plan ahead, manage competing priorities and complete detailed work accurately.
• Your experience of working in education, local government or another relevant setting will help you build effective relationships and understand different needs.
• Confident using digital systems, you’ll be comfortable with Microsoft Teams, PowerPoint and Word, and able to learn systems such as Capita One and other council applications.
• A clear and thoughtful communicator, you’ll explain complex or sensitive information in an accessible way and remain professional when people disagree with a decision or outcome.
• Resilient, flexible and collaborative, you’ll manage challenging conversations calmly and work positively with colleagues, schools, partner organisations, health professionals and families.

Full UK Driving Licence and access to a vehicle

To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.

Safer Recruitment

Safer Recruitment applies to this role. This means that, before any appointment is confirmed, we’ll carry out a range of pre-employment checks to help ensure the safety and wellbeing of children, young people and vulnerable adults. These checks may include identity verification, where candidates will be required to provide original identification documents, including a full birth certificate, employment history and reference checks, qualification checks and an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service). check where required.

OR JUST DBS

As part of the pre-employment checks, should you be offered the role, we’ll carry out an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service).

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Roles are either 'site based' or 'home based'.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.

Please note that this role is not eligible for visa sponsorship. Applicants must already have an independent and unrestricted right to work in the UK, without the need for employer sponsorship now or in the future.