EHC Casework Officer

Kent County Council; United Kingdom; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

Job summary

Kent County Council is recruiting an EHC Case Officer to manage a defined caseload of children and young people with SEND, delivering high-quality, person-centred support in line with national legislation and statutory guidance.

You will work with early years settings, schools and Post-16 providers, communicating with families and education professionals, making minor amendments to EHCPs, and escalating when larger changes are required.

Responsibilities

• Communicating with families
• Communicating regularly with education providers and partner professionals
• Making minor amendments to EHCPs where appropriate
• Identifying when more significant changes are required and seeking guidance from a senior officer
• Defined caseload management with Annual Reviews planned, completed and monitored within statutory timescales

Job description

This is an exciting time to join our Education, Health and Care Service as we continue our journey of improvement and transformation. As an EHC Case Officer, you will play a key role in ensuring children and young people with SEND receive high-quality, person-centred support that helps them achieve their potential.

We are looking for passionate, committed professionals who share our ambition to improve outcomes for children and families. In return, you'll be part of a supportive team that is embracing change, strengthening partnerships, and striving for excellence in everything we do.

If you are motivated by making a real difference and want to be part of a service with a clear vision for improvement, we would love to hear from you.

About The Role

As an EHC Casework Officer, you will manage a defined caseload within a geographical area, ensuring the delivery of high-quality, fully integrated services to children and young people with special educational needs and disabilities (SEND) and their families, in line with national legislation and statutory guidance.

What will you be doing?
We are recruiting to both area-based School Age Teams and our county-wide Phase Transfer and Post-16 Team. Depending on your team, you will work closely with early years settings, schools, or Post-16 colleges and training providers. Your responsibilities will include:

• Communicating with families
• Communicating regularly with education providers and partner professionals
• Making minor amendments to EHCPs where appropriate
• Identifying when more significant changes are required and seeking guidance from a senior officer

You will hold responsibility for a defined caseload, ensuring that Annual Reviews are planned, completed, and monitored within statutory timescales. This role requires frequent and effective communication with colleagues, education providers, and wider professionals to support positive outcomes.

This is a varied and challenging role, offering the opportunity to make a meaningful difference to children and young people’s lives. You will be supported by an established and experienced senior leadership team and will have access to ongoing learning and development opportunities. Kent County Council is committed to continuous professional development within the service.

Location

We offer hybrid working; you will be based in your local office for 2-days per week working in a local office (Brook House, Whitstable, Kroner House, Ashford, Worrall House, Kings Hill and Gravesham Civic Centre), flexibly working from home throughout the rest of the week. There will also be times when you may need to attend meetings in educational settings, other organisations, and Local Authority premises across Kent.

Start Date

November 2026

Interview Date

Interviews will be held week commencing week commencing 26 October 2026; interviews will be remote and will involve a written task. Due to the time constraints, we are unable to offer alternative dates.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Location Various locations - to be discussed at interview, United Kingdom