Patient Equipment Administrator

Aneurin Bevan University Health Board; United Kingdom; On-site; GBP 24,000 - 27,000; Full time

Job summary

Aneurin Bevan University Health Board is seeking a Band 3 administrator for their Patient Equipment Service. The role involves managing bed allocations, providing administrative support, and liaising with clinical staff. The ideal candidate will have NVQ Level 3 in administration, excellent IT skills, and the ability to work under pressure.

Benefits

Flexible working

Paid mandatory training

Opportunities for professional development

Occupational health support

Qualifications

• NVQ Level 3 in administration or equivalent experience.
• Excellent IT skills including Microsoft Office.
• Experience with electronic databases and administration.

Responsibilities

• Handle calls from patients and clinical staff regarding bed allocations.
• Provide administrative support to the Bed service department.
• Process invoices via Oracle.

Skills

Analytical skills

Attention to detail

Communication skills

IT skills

Organisational skills

Education

NVQ Level 3 in administration

Good standard of general education

Tools

Oracle

Microsoft Office

Job description

Job summary

FacilitiesBand 3PermanentHoursFull time - 37.5 hours per week (Monday - Friday 8am - 4pm)Job ref040-AC129-0425EmployerAneurin Bevan University Health BoardEmployer typeNHSSiteSt Cadoc's HospitalTownCaerleonSalary£24,433 - £26,060 per annumSalary periodYearlyClosing

Employer heading

Band 3

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly

Aneurin Bevan University Health Board support flexible working.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job overview

This is an exciting opportunity to join the Aneurin Bevan University Health Board Patient Equipment Service, a small, friendly team that strives to ensure an effective service for patients in hospital and at home.

Predominately responsible for bedframes and mattresses, this post will support an effective and efficient service dealing with referrals from clinical colleagues for equipment, liaison with clinicians and other Health Board colleagues, patients, families/carers and external contractors.

Excellent organisational skills and telephone manner is essential. At times site visits will be required to support the efficiency of Bed stores.

Main duties of the job

The post holder will be required to undertake call handling patients and clinical staff assisting with the allocation of beds within both Acute and community services. Support with processing invoices via oracle and supporting the nursing assessors.

The post holder will provide day to administration support to associated to the Bed service department.

To be the first point of contact for receiving, directing, and monitoring calls from patients and clinical colleagues.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person specification

Qualifications and Knowledge

Good standard of general education

NVQ Level 3 in administration or equivalent demonstrable level of knowledge and experience

Excellent IT skills

Evidence of Continuing Professional Development

Desirable criteria

Facilities management qualification

ECDL or equivalent certificate

Experience

Experience of working with electronic databases

Ability to work on an electronic platform on a day to day basis

Proven administration experience

Experience of working in a busy and challenging environment

Desirable criteria

NHS Experience

E-Systems technology

Skills and Attributes

Analytical and judgment skills

Accurate attention to detail

Articulate and good communication skills

Experience using Oracle and processing invoices

Ability to stay calm under pressure

Ability to manage own time and workload effectively

Ability to manage competing priorities

Ability to work effectively under pressure, meet deadlines and prioritise workload in a challenging and demanding environment

Excellent Microsoft Office skills, in particular experience of Windows, excel, Access etc

Excellent telephone, interpersonal and communication skills

Other

Ability to move between sites within the Health Board as demanded by the job role

Desirable criteria

Ability to speak Welsh

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or , unless you have p Skilled Worker visaermission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting . If you are eligible for the HealthWork in the UKand Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.