Receptionist - 40h. per week contract

Valor Hospitality Careers UK; Gloucester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a forward-thinking hospitality team as a receptionist at a renowned hotel in Gloucester. This role is perfect for those who thrive in a dynamic environment and enjoy making guests feel welcome. You will be the first point of contact, ensuring every visitor has a memorable experience. With comprehensive training provided, you will develop your skills in a supportive atmosphere. The hotel offers a variety of perks, including exclusive discounts, wellness activities, and career development opportunities, making it an exciting place to grow your hospitality career.

Benefits

Exclusive discounts for you, friends, and family

Discounted stays for friends and family

50% discount in our restaurants and bars

Free meals during shifts

Access to high-street discounts

Cycle To Work Scheme savings

Generous refer-a-friend bonuses

Wellness activities

Employee Assistance Programme

Healthcare Cash Plan options

Qualifications

• Passion for service and natural hospitality charm.
• Experience in a branded hotel environment preferred.

Responsibilities

• Set the tone for each guest’s stay with a warm welcome.
• Provide information about hotel services and local area.

Skills

Customer Service

Hospitality

Communication

Flexibility

Education

High School Diploma

Job description

Holiday Inn Gloucester-Cheltenham, £25,396.80 per annum, 40 hours per week

We are seeking a friendly, passionate, and energetic receptionist to join our team.

First impressions are crucial, and you will set the tone for every guest’s stay. With a warm welcome, you’ll be ready to answer questions and provide information about hotel services, facilities, and the local area, helping to make each guest's visit special.

You will be the face of our hotel, serving guests staying overnight and those visiting our restaurants, bars, and meeting rooms.

Having a natural hospitality charm and a passion for service are essential. Experience in a branded hotel environment is preferred but not required, as full training will be provided.

Our hotel operates 7 days a week, 365 days a year, requiring flexible working hours across various shifts, especially during evenings and weekends. Specific shift patterns and hours will be discussed at the interview.

We offer career development opportunities, including nationally recognized apprenticeships aligned with our comprehensive brand training. Details of popular courses are available on our careers page.

In addition to competitive pay, we offer:

• Exclusive discounts for you, friends, and family
• Valor team member rates at UK hotels, with rooms from just £30 B&B
• Discounted stays for friends and family
• 50% discount in our restaurants and bars
• Free meals during shifts
• Access to high-street discounts on various shops and experiences
• Up to 40% savings with our Cycle To Work Scheme
• Generous refer-a-friend bonuses starting at £250

Supporting your health and wellbeing:

• A range of wellness activities, including healthy lunches, wellbeing walks, and pay day treats, plus our #HealthyHabits campaign
• Access to our Employee Assistance Programme, offering free confidential advice 24/7 for you and your family
• Healthcare Cash Plan options from just £5 per month

Supporting your career growth in hospitality:

• Fully funded apprenticeship programs
• Internal development programs to support your growth
• Monthly and annual team member service awards to recognize your achievements

Interested in joining our team? Valor Hospitality is an equal opportunities employer, welcoming applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.

We currently operate 34 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We have ambitious growth plans, with three new luxury 5-star hotels opening in 2024.