Product Manager

Tata Consultancy Services; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the tech sector is seeking a skilled professional to manage communication-related products and collaborate with various stakeholders. The role involves creating communication plans, handling escalations, and providing product recommendations to enhance productivity and collaboration tools.

Qualifications

• Proven experience with MS Teams and MS Intune.
• Understanding of MTR devices and AV equipment.

Responsibilities

• Creation of communication plans for new product launches.
• Manage subscriptions for MS Teams and MS Intune.
• Liaise with third-party vendors to resolve product issues.

Skills

MS Teams

MS Intune

Project Management

Analytical Skills

Communication

Job description

Key Responsibilities:

1. Creation of communication plans and frameworks for new product launches within productivity and collaboration.
2. Manage subscriptions for MS Teams and MS Intune.
3. Provide recommendations on product features, upgrades, architecture, and roadmaps for communication-related products and apps.
4. Handle product-related escalations and coordinate with Business and Vendors for resolution.
5. Liaise with third-party vendors such as Microsoft, Vodafone, Apple, and Poly to resolve product issues, renew subscriptions, evaluate products, and discuss roadmaps.
6. Collaborate with stakeholders including Business, Product Owners, Purchasing, Finance, and Vendors.
7. Perform operational service reviews for third-party vendors.

Your Profile: Key skills/knowledge/experience:

1. Proven experience with MS Teams.
2. Proven experience with MS Intune.
3. Understanding of MTR devices and AV equipment.
4. Good knowledge of Windows, Apple Mac, and networking concepts.
5. Experience in project management and collaboration.
6. Excellent analytical and visualization skills.
7. Excellent communication skills.
8. Ability to deliver value to the business through accurate assessment and product recommendations to customers.