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Technical Support Engineer

Atlas Recruitment Group ltd

Maidstone

On-site

GBP 36,000

Full time

30+ days ago

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Join a forward-thinking company as a Technical Support Engineer, where you'll play a vital role in delivering top-notch back-office solutions. This position offers the opportunity to work with cutting-edge technology and bespoke software platforms in a supportive environment. You'll provide essential technical support to a diverse user base while ensuring the smooth operation and security of IT infrastructure. With a competitive salary and a range of appealing benefits, this role is perfect for someone looking to make a significant impact in the tech industry while enjoying a great work-life balance.

26.5 days leave + bank holidays

Buy and sell holiday scheme

Private Healthcare Insurance

Virtual Private GP

Retail Discounts

Pension

Income Protection

Life Cover

Strong technical support background with experience in Windows and network systems.
Experience in project delivery and working independently.

Provide 1-3rd Line Support to over 100 users.
Manage end-to-end technical project delivery.
Ensure IT infrastructure operations and security.

Technical Support

Windows 10/11

Windows Server 2019+

Firewalls

VPNs

Hyper-V/Server Virtualisation

M365 Administration

Project Delivery

Technical Support Engineer
Back-Office Solutions
Maidstone, Kent
Up to £36,000

We're working with a leader in outsourced back-office solutions to search for a Technical Support Engineer to join them on-site at their new offices just outside of Maidstone. The organisation has technology at their core and utilises bespoke software platforms to consult with their customers and provide back-office outsourcing solutions to SMEs across the UK. This role will lean more on project delivery.

Key Responsibilities:

Provide 1-3rd Line Support to 100+ users.
End-to-end technical project delivery.
Ensure seamless operation and security of IT infrastructure.

Background required:

Strong technical support background covering Windows 10/11 Desktop, Windows Server 2019+, Firewalls, VPNs, Hyper-V/Server Virtualisation, M365 administration/configuration.
Some project delivery experience.
Working independently rather than part of a larger/wider team.

What's on offer: