Assistant Store Manager - Gunwharf Quays (New Store Opening)

TN United Kingdom; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking an Assistant Store Manager for their new store in Gunwharf Quays Outlet, Portsmouth. The role involves driving sales, training staff, and managing customer relationships to foster a positive store culture. Ideal candidates will have retail management experience and strong leadership skills.

Qualifications

• Experience in stock management and loss prevention.
• Proven leadership and motivational skills.
• Strong coaching and analytical skills.

Responsibilities

• Influence and exceed sales targets and maximize KPIs.
• Train staff on service and selling standards.
• Support the Store Manager in reporting and stock management.

Skills

Leadership

Coaching

Analytical skills

Relationship-building

Education

Previous retail management experience

Tools

Microsoft Office

Job description

The Role

At Charles Tyrwhitt, our purpose is to make it easy for men to dress well, and we rely on our specialist teams to achieve this. We are seeking an Assistant Store Manager to join our new team at our upcoming store in Gunwharf Quays Outlet, Portsmouth, opening later this year.

Responsibilities

1. Influence and exceed sales targets, maximize KPIs, and ensure excellent customer service.
2. Lead and collaborate with the sales team to identify and surpass sales opportunities.
3. Build lasting customer relationships and manage customer appointments, including corporate clients and wedding parties.
4. Train staff on service and selling standards, utilizing store tools and training resources.
5. Foster a positive store culture, ensuring a professional and enjoyable environment for staff and customers.
6. Support the Store Manager in reporting, data analysis, stock management, cost control, recruitment, HR, and compliance.

Qualifications

• Previous retail management experience
• Proven leadership and motivational skills
• Strong coaching, analytical, and relationship-building skills
• Experience in stock management and loss prevention
• Knowledge of systems and Microsoft Office