Head of Estates and Facilities Operations

TN United Kingdom; Greater London; On-site; GBP 74,000 - 86,000; Full time

Job summary

Join NHS Blood and Transplant as the Head of Estates and Facilities Operations, leading a national team to ensure safe and compliant workspaces. You'll drive operational excellence and collaborate with stakeholders to enhance service delivery, making a significant impact on community health.

Benefits

27 days annual leave

NHS pension scheme

Flexible working opportunities

Continuous learning culture

Qualifications

• Significant experience with compliance items like Asbestos, Fire, Water, Gas.
• Experience managing operational budgets over £1m in public sector.

Responsibilities

• Lead a national operations team across 4 regions.
• Manage building maintenance, regulatory compliance, and staffing.
• Drive continual improvements in service levels and efficiencies.

Skills

Leadership

Technical Expertise

Influencing Skills

Education

Masters level qualification in facilities or technical discipline

Tools

Microsoft Office

Job description

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Head of Estates and Facilities Operations, england, gb

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Client:

NHS Blood and Transplant

Location:

england, gb, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1209d44770fc

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Job Summary

NHSBT are in a period of growth, whilst also needing to find new ways of working and realise efficiencies. The Estates and Facilities Team are looking to lead the way in this and are on a journey to improve our department and effect change for all our customers.

You will lead a national operations team split over our 4 regions, along with our Engineering and PPM teams, ensuring we continue to deliver a safe, compliant workspace for all colleagues and an excellent donor experience.

You will demonstrate exceptional and inclusive leadership, technical expertise and decision making, giving support and direction to the team on a daily basis.

Your work will enable NHSBT to maintain and grow the Services they offer by providing fit for purpose facilities to attain strategic objectives.

You will work closely with a wide range of stakeholders both internal and external on everything from strategic objectives to individual projects using your influencing skills to achieve the desired results.

You will be rewarded by knowing that the essential work that you will be doing will improve and save lives. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

In this role you will be responsible for managing the National delivery or Estates and Facilities operations such as building maintenance and cleaning, regulatory compliance, Security, Contract management, staffing and budgets etc. Your responsibilities will include:

• Directing and line managing 4 regional managers, PPM manager and the National Engineering Manager
• Owning of National FM Contracts operations.
• Owning any operational risk, governance and quality (including HSE, MHRA, CQC, GMP, etc)
• Driving continual improvements in ways of working, service levels and efficiencies
• Building a collaborative environment within the E&F Ops teams
• Understanding top down / externally imposed processes and how to work within them (Procurement, SCAP, etc)
• Driving Personal Development, Performance Reviews and Mandatory Training within Ops.
• Leading on all operational elements / meetings / new asks etc requiring senior input.
• Being the operational lead for the upcoming Estates Strategy.
• Deputising for the Assistant Director when required.

About You

Experience and Knowledge

• Significant working experience of the big 6 compliance items (Asbestos, Fire, Water, Gas, Electrical and lift safety), the associated regulations and relating HSE guidance.
• In depth knowledge of E&F processes and operational knowledge of a complex, national E&F Function, ideally within a healthcare environment.
• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).
• Experience of leading complex and / or strategic E&F process / policy / service improvement type programmes.
• Experience of managing operational budgets in excess of £1m, ideally in a public sector environment.
• Experience of delivering a facilities service within financial envelopes and quality frameworks.
• Extensive relevant experience in team leadership, management and development.
• Experience of target setting, staff motivation and resolution management.

Qualifications and Training

• Qualification at Masters level or above in suitable facilities, building or technical discipline (such as IWFM, RICS, CIOB, etc) and extensive equivalent demonstrable experience gained in a senior operational Leadership role within an E&F Function. Supplemented by additional specialist training / CPD.
• Possess a valid driving licence allowing the holder to drive in the UK.
• Demonstrates commitment to own continued professional development (CPD).

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• A starting salary of £74,290 - £85,601 per annum in accordance with Agenda for Change (AfC).
• A full time, permanent opportunity to join as a Band 8c, and progress with NHSBT.
• Opportunity to work with a national organisation and be based in any of our major centres such as Barnsley, Birmingham, Bristol, Manchester and London.
• NHSBT promotes flexible working opportunities.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions.
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

This vacancy will close at 23:59 on Sunday 1 st June 2025.

Interviews are anticipated to be held week commencing 16 th June subject to confirmation

For informal enquiries please contact: Martin Hunt, Assistant Director of Estates and Facilities at [emailprotected] .