Digital Performance Analyst

Frontiers; London; Hybrid; GBP 35,000 - 65,000; Full time

Job description

Who we are

At Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet.

Powered by custom-built technology, artificial intelligence, and rigorous quality standards, our research articles have been viewed more than 2.1 billion times, reflecting the power of research that is open for all.

Join the publishing revolution.

Follow the links below to learn more about our work.

Progress Report / YouTube Video

What we can offer you

We provide a range of benefits across our locations, including but not limited to:

• We are a remote-first organization and most of our roles are work-from-home
• 4 additional wellbeing days in addition to existing annual leave allowance
• Access to learning platforms and dedicated learning & development time
• A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan
• Employees can dedicate three days each year to volunteer

We’re looking for a skilled Technical Digital Analyst with expertise in implementing and managing advanced tracking solutions using Google Tag Manager (GTM). In this role, you'll be responsible for ensuring accurate data capture across digital campaigns. You'll design and build comprehensive dashboards in Looker Studio, integrating data from various sources to deliver actionable insights and robust reporting.

Key Responsibilities

• Review and set GTM tags to stay consistent with the business needs
• Provide expert recommendation on the use of GA4 data, write technical event documentation to clearly define the scope of analysis
• Explore data sources, query data using SQL from Google Analytics, Google search console and Snowplow to merge information from diverse data sources to create rich datasets
• Design and maintain low-to-high complexity data visualizations, reports, and dashboards (using tools such as Looker Studio, Tableau, Microsoft Excel, PowerPoint) that are intuitive to help fast decision making
• Keep track of data-quality, set alerts for data discrepancies for investigations
• GDPR aware and prepared to incorporate into workflows for data-modelization with GA4 consent mode integration

Knowledge, Skills & Experience

• Native or fully proficient English
• Education: Bachelor’s degree in Computer science, Mathematics, Marketing or any other relevant field, with strong interest in data analysis
• Experience: 2+ years of experience working as technical digital analyst
• Proven ability to manage, understand, discuss, and work with analytics accounts, goals, properties, dashboards, reports, segments, and custom channel/content groupings
• Specific experience and/or knowledge:
  • Google Tag Manager
  • Google Analytics
  • Looker Studio
  • BigQuery Cloud data
  • JavaScript, Python & SQL (mandatory)

This role is office based, excluded from our remote working due to business need and nature of the role. Our offices are based in Madrid and London; it is expected you must be in the office 3 days a week with working from home an option for the rest of the week.

Apply now

Please click the 'apply' button on this page and submit your application in English.

Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at [e-mail] for any additional support.

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.