Customer Care - Flexible Hours - Broadstairs CT10 2NN

TN United Kingdom; Broadstairs; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking a Customer Care Assistant to represent their restaurant. The role involves engaging with customers, maintaining cleanliness, and creating a welcoming environment. Ideal candidates will possess effective communication skills and a friendly demeanor.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Effective communication skills such as attentive listening and face-to-face verbal communication.

Responsibilities

• Engaging with customers and ensuring smooth operation of customer areas.
• Maintaining high standards of cleanliness in the dining area and toilets.
• Creating a warm and welcoming atmosphere.

Skills

Effective Communication

Customer Engagement

Job description

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Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

bc47b1a7b9e2

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Overview

McDonald's is one of the most recognized brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm and welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment. We seek individuals with a genuine smile, the ability to connect with customers, and to make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

The benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.