Creative Consultation Evaluator

The Postal Museum; London; On-site; GBP 6,000 - 8,000; Full time

Job summary

An exciting opportunity awaits to join a forward-thinking museum as a Creative Consultation Evaluator. This role involves collaborating with local communities to identify barriers to engagement and co-developing a Community Engagement Strategy. You will lead qualitative and quantitative research efforts, ensuring that the voices of under-represented groups are heard. The Postal Museum, a vibrant hub of British history, seeks someone who is passionate about community engagement and innovation. If you are ready to make a meaningful impact and drive inclusive practices, this is the perfect role for you!

Qualifications

• Experience in developing evaluation plans for community projects.
• Ability to engage with diverse communities and understand their needs.

Responsibilities

• Develop an evaluation plan to assess community engagement barriers.
• Pilot new audience research methods and report findings.

Skills

Community Engagement

Evaluation Methods

Qualitative Research

Quantitative Research

Education

Degree in Social Sciences

Experience in Community Work

Tools

Survey Software

Data Analysis Tools

Job description

Creative Consultation Evaluator

The Postal Museum

Region: London

Salary / Fee: From £6,000 to £8,000 to cover your time, costs and travel expenses (participant fees and expenses covered by The Museum)

Closing Date: 28/5/25

Link / Contact details to apply: To apply, submit a written response that outlines how you will deliver the aims of the brief and includes examples of relevant experience from previous projects. The response should be no longer than 2 A4 pages.

Please note that all candidates must be eligible to work in the UK.

The Postal Museum is a Disability Confident Employer. If you wish to disclose any disability, kindly let us know at [emailprotected] before the application deadline so we can take appropriate action.

Creative Consultation Brief

Background to the project

The Postal Museum, opened in 2017, is one of London's newest museums. It features hands-on exhibitions exploring over 500 years of British social and communication history, and a subterranean Mail Rail ride. The museum attracts over 160,000 visitors annually, with online content reaching nearly a million users. It offers award-winning learning, access, outreach programmes, and a children’s play space called Sorted.

Our Values

• Be open and generous in spirit and action.
• Deliver innovation.
• Communicate stories with clarity and playfulness.
• Be curious about people's stories and experiences.

Community Engagement

The museum's community engagement aims to inspire, promote wellbeing, and reduce social isolation through strong partnerships and needs-based activities. The new strategic programme will expand reach, inclusivity, and participatory practices, aligning with local council and community priorities.

Creative Consultation Project

This project involves engaging local under-represented and under-served communities to understand their needs, barriers to engagement, and ways to overcome them. The insights will inform a Community Engagement Strategy and Action Plan to foster a participatory museum environment.

The project will be led by the Community Programmes Producer, with support from senior museum staff and colleagues across departments.

Aims of the Research

• Identify barriers to access for target communities.
• Find tangible ways to address these barriers.
• Discover opportunities for participatory practices to support museum work.
• Gather participant feedback on the project and collaboration process.
• Test and embed creative audience research methods.

Methodology

Propose a suitable qualitative and quantitative methodology, including creative research methods. Develop an evaluation framework collaboratively, conduct the research, produce a report with findings and recommendations, and present to the team.

Budget

£6,000-£8,000 inclusive of all expenses.

Timescale

• Informal interviews: Week of 2nd June 2025
• Kick-off meeting: Week of 9th June 2025
• Report and presentation: End of November 2025