Home Support Team Leader (Home Assessment Team) - REQ04192

North Lanarkshire Council; Motherwell; On-site; GBP 39,000 - 46,000; Full time

Job summary

North Lanarkshire Council is seeking a Home Support Team Leader to oversee community-based home support workers. This role involves ensuring high standards of care, managing a team, and collaborating with health and social care colleagues. The ideal candidate will have extensive experience in social work or related sectors and must be committed to delivering quality support.

Benefits

27 days annual leave

6 public holidays

Health and wellbeing support

Financial benefits

Family support

Access to learning and development programs

Qualifications

• Extensive experience in social work, home support, or voluntary sectors is essential.
• Must complete SVQ Level 3 within three years if not already qualified.
• Membership of the Protecting Vulnerable Groups (PVG) Scheme required.

Responsibilities

• Lead operational oversight of community-based home support workers.
• Implement systems of accountability, quality assurance, and performance management.
• Manage a dispersed team to optimize resource use.

Skills

Leadership

Organization

Management

Communication

Education

SVQ Level 3 in Health & Social Care or equivalent

Job description

Salary: £39,829 - £45,696 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

This is an exciting opportunity to be part of a team dedicated to putting people first by ensuring they receive the right support at the right time, including same-day discharge for those clinically ready to return home. As part of our Home Assessment team, you will collaborate with Health & Social Care and Acute colleagues to prevent delays in hospital discharge.

You will work with individuals, their families, and support networks to ensure quality support during the initial days after returning home. Our ambition within the North Lanarkshire Partnership extends beyond same-day hospital discharge to preventing admissions at the hospital front door and within the community, where crisis response can avert hospital stays. As the Home Support Team Leader, you will lead this new initiative.

Your responsibilities include operational oversight of community-based home support workers across North Lanarkshire, ensuring high standards of responsive and proactive care. You will assist the Service Delivery Manager in implementing systems of accountability, quality assurance, and performance management, including monitoring and reviewing personal support plans within statutory timescales. Managing a dispersed team of Home Support Workers requires excellent organization, management, and leadership skills to optimize resource use.

Extensive experience in social work, home support, voluntary, or independent sectors is essential. A SVQ Level 3 in Health & Social Care or equivalent is desirable; candidates without this qualification must complete it within three years of starting the role.

You must become a member of the Protecting Vulnerable Groups (PVG) Scheme before starting and be registered or eligible for registration with the Scottish Social Services Council (SSSC).

The post is based at Dalziel Building, with occasional work at other North Lanarkshire locations.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be interested in our benefits package, which includes health and wellbeing support, financial benefits, and family support. Benefits include 27 days of annual leave, 6 public holidays, and access to our learning and development programs through LearnNL.

*Casual/sessional roles receive 12.1% of your hourly rate for each hour worked, covering annual leave and public holidays, paid only for hours worked.

We are a Disability Confident Leader and offer guaranteed interviews to disabled applicants meeting the essential criteria. We also support service personnel, veterans, and their families through guaranteed interviews if they meet the job criteria. North Lanarkshire Council is committed to #KeepingThePromise, providing guaranteed interviews for care-experienced individuals who meet the essential criteria.

The Plan for North Lanarkshire aims to be a vibrant place to live, learn, work, invest, and visit. We recognize the importance of work for wellbeing and are committed to Fair Work principles, promoting effective voice, fulfillment, opportunity, respect, and security in employment.

Alternative application formats such as Large Print, Braille, and Audio can be requested by calling 01698 403151. Easy Read documents explaining the process are available at Easy Read – My NL.

***PLEASE NOTE: We do not accept CVs in place of the application form. To be considered, you must submit an application form. CV submissions will be disregarded.***

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