Business Support Manager ALNAS

Rhondda Cynon Taf County Borough Council; Harlech; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading local authority is seeking a professional to lead the Additional Learning Needs Administrative Service. This role involves strategic development, leadership, and operational delivery, focusing on improving outcomes for children with additional learning needs. Candidates should have strong communication skills and a commitment to supporting diverse learners.

Qualifications

• Experience in effective leadership and management at a senior level.
• Commitment to supporting pupils with additional learning needs.
• Ability to develop strong working relationships with professionals and parents.

Responsibilities

• Lead the Additional Learning Needs Administrative Service.
• Coordinate and support the delivery of administrative services across the Inclusion Service.
• Foster a positive, collaborative working ethos with key professionals.

Skills

Communication

Leadership

Flexibility

Job description

Job Description

Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

Business Support Service

Location: The Valleys Innovation Centre, Abercynon / Agile working

The Business Support Service is seeking to appoint a professional to lead our committed Additional Learning Needs Administrative Service (ALNAS), which provides administrative support to the Access & Inclusion Service.

The post requires line managing a dedicated team to effectively coordinate, prioritize, and support the delivery of statutory and non-statutory administrative services across the Inclusion Service.

The role involves supporting the planning, implementation, and delivery of key Local Authority strategic initiatives related to Additional Learning Needs (ALN) provision. This includes supporting a review of the sufficiency of ALN provision within RCT to ensure that the needs of pupils with additional learning needs are met, as well as assisting in managing various service projects.

This position combines strategic development, leadership, management, and operational delivery functions. The post holder will contribute to fostering a positive, collaborative working ethos with other key professionals within the Access and Inclusion Service.

Candidates should demonstrate excellent communication skills, a commitment to supporting pupils with additional learning needs, and the ability to work flexibly. A passion for raising standards and improving outcomes for children and young people is essential. The ability to develop strong working relationships with headteachers, professionals, and parent/carers is also crucial.

Experience in effective leadership and management at a senior level is necessary, along with a proven track record of implementing positive change. Support from senior colleagues will be provided to help further improve and shape the Access & Inclusion Service to meet its priorities.

For further information, please contact Steve Vaughan, Head of Business Support Service, at 077474 85558 or Ceri Jones, Head of Access & Inclusion, at [phone].

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

The Council values diversity and is committed to ensuring no unlawful discrimination occurs in recruitment and selection based on age, sex, race, disability, sexual orientation, transgender status (including non-binary identities), religion or belief, pregnancy, or maternity. Staff networks include the Allies Network, a Disability and Carers Network, and Perthyn, our LGBTQ+ Network.

An application submitted in Welsh will not be treated less favourably than one in English.

As part of the Council’s long-term objectives regarding the Welsh language and Workforce Planning Strategy, a guaranteed interview scheme is available for Welsh-speakers of Level 3 and above. If you meet the essential criteria and are a Welsh-speaker of Level 3 or above, you will be invited to interview if you opt into the scheme.

In line with the Council’s support for the Armed Forces, applicants who identify as members of the Armed Forces, including Service Leavers, Veterans, or Reservists, and meet the essential criteria, will be offered an interview.

Interviews will be held on: 24/06/2025