Wedding & Events Executive - Harrogate

Grantley Hall; Harrogate; On-site; GBP 27,000 - 32,000; Full time

Job summary

Grantley Hall is seeking an experienced Wedding & Events Executive to join their Sales & Marketing team. This role involves handling client enquiries, managing event details, and ensuring exceptional service delivery. The ideal candidate will have a proven track record in events sales within the luxury hospitality sector and possess strong communication and sales skills.

Benefits

Monthly service charge - typically £2,400 annually

31 days holiday, increasing to 33 with service

Access to earnings before payday (Wagestream)

Free parking, complimentary meals, discounted accommodation

Qualifications

• Experience in Events Sales & Coordination within a hotel or venue is ESSENTIAL.
• Knowledge of conference and event sales techniques is advantageous.

Responsibilities

• Ensure consistent outstanding enquiry handling processes are implemented.
• Manage all pre and post event communications effectively.
• Collaborate with sales and operational teams to deliver exceptional service.

Skills

Sales

Communication

Customer service

Attention to detail

Job description

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Sector: Sales & Marketing jobs, Travel & Culture, Sales Executive, Travel Executive, Events Sales

Job Type: Full Time

Salary: £27,000 per annum plus monthly service charge, typically £2,400 annually

Hours: 37.5 hours

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide, which recognises a commitment to service excellence across the globe.

Key Responsibilities

We are proudly recruiting for an experienced Wedding & Events Executive to join our Sales & Marketing team at Grantley Hall. This is a fantastic opportunity for an enthusiastic Events professional looking to advance their career in a 5-star property setting. You’ll be part of our sales team building essential relationships with clients and the Grantley Hall team.

• Ensure consistent outstanding enquiry handling processes are implemented with every call, email, online enquiry, and walk-in
• Maintain a good reactive and proactive sales approach to enquiries, ensuring no sales opportunities are missed
• Manage all pre and post event communications effectively
• Use booking systems diligently for each enquiry, recording all event details and revenue agreements
• Take responsibility for all booking details, ensuring they are up to date and properly handed over to operational departments; create detailed functions sheets to support smooth event execution
• Assist with the completion of event enquiries and client emails in the general Events inbox to ensure timely responses
• Conduct quality showrounds with guests to secure business and foster excellent rapport
• Identify upselling opportunities and proactively increase revenue across the business
• Collaborate with sales and operational teams to deliver exceptional service throughout the event booking process

About You

• Experience in Events Sales & Coordination within a hotel or venue is ESSENTIAL
• Strong attention to detail, sales, and communication skills
• Confident, self-motivated, and professional in all circumstances
• Customer service-focused with a track record of high service standards
• Knowledge of conference and event sales techniques is advantageous
• Flexible approach to work given the startup nature of the business

Grantley Hall offers a wide range of benefits and opportunities, including:

• Monthly service charge - typically £2,400 annually
• 31 days holiday, increasing to 33 with service
• Access to earnings before payday (Wagestream)
• Free parking, complimentary meals, discounted accommodation, and more

Company

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