Senior Product Manager, LexisNexis Risk Solutions (Hybrid)

Risk Solution Group; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company in risk solutions is seeking a Senior Product Manager to drive product innovation within the Payments Efficiency Portfolio. The role involves leading project execution, engaging with customers, and managing product delivery to enhance operational efficiency. Ideal candidates will have experience in Financial Services and a strong customer focus.

Qualifications

• Experience in managing payments or software products from ideation to launch.
• Ability to capture product requirements from customers.
• Strong verbal and written communication skills.

Responsibilities

• Own development and delivery of successful products in the Payments ecosystem.
• Lead product delivery and manage Go to Market processes.
• Engage with customers to understand their challenges and gather requirements.

Skills

Customer focused

Relationship management

Independent worker

Delivery focused

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

About the Team

Within our Payments vertical, our solutions aim to solve critical customer pain points and increase efficiency by growing and evolving the suite of Payments services we provide. We provide a global set of customers with solutions and decision tools that combine advanced technology and analytics to assist them in evaluating risk and enhancing operational efficiency.

About the Role
As a Senior Product Manager, you will own a Product or set of product features and lead project execution within the Payments Efficiency Portfolio. This individual will bring knowledge of payments or Financial Services to deliver product innovation through customer centric and design thinking. You will develop a commercially useful product strategy and lead project execution based on qualitative and quantitative customer understanding. The team is globally located, interacting regularly with technology, design, sales, marketing, content, and project management.

Responsibilities

• Product execution- Owning the development and delivery of commercially successful products and features across a global Payments ecosystem.
• Customer led - Maintaining a market and customer focus to support the development and launch of products; including interacting with the industry to bring market insights back into the build of products and specifically engaging with customers to understand their challenges and gather requirements on key customer needs.
• Delivery focused - Leading product delivery; including managing the Go to Market (GTM) process and product marketing lifecycle. Includes translating customer needs and prioritising deliverables for product design and build through to the development of pricing strategies and launch activities. Includes engaging with multiple internal teams from across the business to support GTM activities being achieved.
• Ambassador - Acts as product ambassador both internally and externally for the portfolio. This includes supporting the roll out of new products through clear GTM launch plans, collaborating with Marketing and supporting Sales. Externally, this requires working closely with customers and attending industry events.
• Leadership alignment - Managing senior stakeholder engagements for alignment with leadership and to help shape and influence critical decisions where senior input is required.
• Measuring success - Owning objectives and metrics for managing product performance and associated monitoring activities across financial and non-financial measures to ensure that product efforts move metrics in a positive direction.

Requirements

• Financial Services/Payments Experience- Experience in managing payments, software and/or data products, ideally recognised as full owner of a payments product or sizable feature of a complex payment’s product within Financial Services. Experience implementing, supporting, or managing on-prem/cloud ERP and integrated enterprise systems is desired but not essential.
• Customer focused - Experience in working closely with customers to capture product requirements to feed into the product build process, as well as a good understanding of market trends, regulation and customer needs being advantageous.
• Delivery focused - Experienced in managing payments or software products from ideation through to launch, including full management of the go to market process and launch plans, demonstrating prioritisation skills and attention to detail throughout.
• Independent worker - Able to take responsibility for own projects, take initiative, make decisions and recommendations based on data with a real passion and commitment to keeping the customer at the heart of every product decision.
• Relationship management- Able to network, build and maintain relationships, both externally in industry and with customers, and internally across all parts of a global organisation.
• Championing products - Able to champion products responsible for with all audiences, external and internal, demonstrate good verbal and written communication skills and be a product evangelist.

Learn more about the LexisNexis Risk team and how we work

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

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