Lead CRM Solution Architect - Microsoft Dynamics 365

TN United Kingdom; Manchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company is seeking a Lead CRM Solution Architect in Manchester to drive technology strategy through Microsoft Dynamics 365. The role involves translating business needs into effective solutions and managing stakeholder relationships while ensuring alignment with technology roadmaps. Ideal candidates will have a strong background in software architecture and proven leadership skills.

Qualifications

• Proven experience in software engineering/architecture and leading successful projects.
• Excellent communication, interpersonal, and leadership skills.
• Knowledge of Business Architecture, GDPR, ISO 27001, ITIL, and TOGAF.

Responsibilities

• Translate business requirements into detailed solution architecture designs.
• Guide projects through Technology Assurance processes.
• Maintain knowledge of technology trends and KPMG’s ecosystem.

Skills

Project Management

Stakeholder Communication

Architecture Documentation

Risk Management

Agile Methodologies

Software Engineering

Cloud Technologies

Technical Leadership

Job description

The provided job description is comprehensive and well-structured, but it can benefit from improved formatting to enhance readability and engagement. Minor adjustments include ensuring consistent use of HTML tags, removing redundant or irrelevant content, and organizing sections for clarity. Here is a refined version with improved formatting:

Lead CRM Solution Architect - Microsoft Dynamics 365, Manchester

Client: KPMG

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 42075800f56d

Job Views: 3

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description

Role Purpose

The Solution Architect helps the Firm deliver its business strategy through technology. Responsibilities include translating business requirements into detailed solution architecture designs, ensuring solutions align with technology roadmaps, guiding projects through Technology Assurance processes, and influencing stakeholders to adopt strategic solutions. Maintaining knowledge of technology trends and KPMG’s ecosystem is essential.

KPMG Overview

Joining KPMG means becoming part of a talented, diverse team committed to innovation and excellence. Our Service line, Enterprise-Wide Technology (EWT), comprises over 450 specialists focused on seamless technology operations. The Strategy & Architecture team within EWT provides design, assurance, and strategic direction.

Core Knowledge

• Work with CTOs, SMEs, and project teams to analyze and translate requirements.
• Maintain knowledge of current and emerging technology trends.
• Develop expertise in KPMG’s technology ecosystem and Microsoft Dynamics domain.
• Advise and collaborate with other firms and clients on Microsoft Dynamics and CRM/Sales ecosystems.

Skills, Knowledge, and Qualifications

• Manage multiple projects supporting the Solution Architecture team.
• Create and maintain solution architecture documentation.
• Support governance processes and the Technology Assurance Process.
• Collaborate with teams and third-party suppliers.
• Maintain a detailed view of architecture for transition planning.
• Identify and mitigate risks.
• Communicate progress effectively.
• Assist with enterprise application reviews and strategic initiatives.
• Develop relationships within KPMG’s business and technology functions.
• Communicate technical concepts clearly to non-technical stakeholders.
• Possess broad knowledge in Application, Integration, Data, Security, and Cloud architecture.
• Have a good understanding of SaaS, Cloud hosting, and Azure technologies.
• Manage stakeholder expectations and ensure best practices.
• Experience with Agile and Waterfall methodologies.
• Expertise in at least one technology domain with knowledge of several others.
• Understand EA governance, technical debt, and security assessments.
• Proven experience in software engineering/architecture and leading successful projects.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work with ambiguity and leverage networks.
• Knowledge of Business Architecture, GDPR, ISO 27001, ITIL, and TOGAF.