Lead Digital Product Manager – Senior Manager (Hybrid)

Allstate NI; Belfast; On-site; GBP 60,000 - 85,000; Full time

Job summary

Allstate NI is seeking a Lead Digital Product Manager to drive multiple products within the ACE organization. The role involves strategic leadership, market research, product development, and team coaching, aimed at enhancing the user experience and aligning with company goals. Ideal candidates will have extensive product management experience and strong technical skills.

Qualifications

• Minimum of 5 years of product management experience.
• Minimum of 2 years of experience coaching and leading cross-functional teams.
• Proven experience with Agile methodologies and product management tooling.

Responsibilities

• Manage the strategic direction of multiple products ensuring alignment to outcomes.
• Conduct market and user research to identify trends and customer needs.
• Collaborate with cross-functional teams to design and launch new digital products.

Skills

Agile methodologies

Data analysis

Problem-solving

Creativity

Job description

Applications processed via employer's online application form

Established in 1998, Allstate NI provides high quality software development services and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags, and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team

The Architecture, Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community.

As a Lead Digital Product Manager in the ACE organization, you’ll be a player/coach who drives multiple products across a platform, contributing towards defining, delivering, and managing the lifecycle of a suite of products ensuring they meet the needs of the customers and align with the company’s strategic goals. You will lead and coach a team of Digital Product Managers to advance in the trade and to advance product strategy. This role requires a blend of strategic thinking, technical understanding, and business acumen.

A career as a Digital Product Manager is both challenging and rewarding, offering the opportunity to innovate and shape the future of digital products. Ideal candidates are strategic thinkers with strong technical and communication skills, capable of driving product success in a fast-paced environment.

Key responsibilities

1. Product Portfolio Leadership: Manage the strategic direction of your product family (multiple products) ensuring continuous alignment to the highest priority outcomes; including vision and strategy for suite of digital products, developing & managing a strategic roadmap.
2. Market Research: Conduct market and user research to identify trends, customer needs, and the competitive landscape.
3. Product Development: Collaborate with cross-functional teams to design, develop, and launch new digital products.
4. Roadmap Management and Alignment: Create appropriate forums for roadmap alignment and planning in support of strategic initiatives across the product portfolio and product management team.
5. Ongoing Management: Work with the Digital Product teams to optimize team ceremonies and practices to drive maturity, including writing & grooming stories, prioritizing, and managing the backlog.
6. Performance Monitoring: Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions.
7. Stakeholder Management: Communicate product progress and updates to internal stakeholders and external partners, ensuring appropriate prioritization and coordination of the work.
8. Vendor Management: Engage in strategic vendor management where necessary, ensuring interactive partnership with both external vendors and internal sourcing leaders.
9. Budget Management: Forecast ongoing total cost of ownership of your products, manage budgets including vendor contracts, hardware costs, labor costs, etc., ensuring operational effectiveness; develop strategies and adjust courses of action.
10. Customer Feedback: Gather and analyze customer feedback to continually improve the product.
11. Impact and Influence: Drive maturity in product management practices, influence engineering, platform, consulting, and architecture leadership within your product domain and across ACE.
12. Grow Talent: Grow & mature Digital Product Management practitioner skills within your team by modeling expected skills & behaviors, and fostering individual growth.

All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.

A minimum of 5 years of product management experience.

A minimum of 2 years of experience coaching and leading cross-functional teams.

Proven experience with Agile methodologies and product management tooling.

Proven understanding of development processes, human-centered design, UX/UI design, and digital marketing.

Proficiency in data analysis and interpretation to inform product decisions.

Strong problem-solving skills and creativity in finding solutions.

Product experience in End User, Network, Compute, or Platform as a Service preferred.

Experience in networking, identity management solutions, infrastructure as code, automation, data analytics, or cloud solutions.