Digital Care Hub Manager (Band 8a)

Airedale NHS Foundation Trust; England; On-site; GBP 45,000 - 75,000; Full time

Job summary

An innovative healthcare organization is seeking a passionate Digital Care Hub Manager to lead a dynamic team of clinicians. This pivotal role involves overseeing the management and direction of services, engaging with clients from diverse sectors, and ensuring the delivery of high-quality care. The ideal candidate will possess strong leadership skills and a commitment to fostering relationships that enhance service delivery. Join a forward-thinking team dedicated to shaping the future of virtual healthcare services, where your contributions will make a significant impact on patient care and community health.

Benefits

Cycle to Work

Travel Scheme

Childcare Vouchers

Onsite Nursery

Buying and Selling Annual Leave

Car Leasing

Employee Assistance Programme

Employee Health and Wellbeing

Extensive Reward Scheme

Counselling Service

Qualifications

• Registered Health Professional with a degree in a relevant field.
• Experience in financial management and risk management.

Responsibilities

• Lead and manage the Digital Care Hub, ensuring excellent customer experience.
• Create and manage long-term relationships with various clients.

Skills

Change Management

Autonomous Decision Making

Workload Organization

Relationship Building

Education

Degree in relevant field

Master's Degree

Job description

Job Overview

We are looking for an enthusiastic registered health professional to lead our innovative team of clinicians in the Digital Care Hub at Airedale NHS Foundation.

The Digital Care Hub Manager will be responsible for the leadership, management, direction and day to day financial control of all services within the Digital Care Hub. The role is an integral part of our senior leadership team and will work alongside Airedale's new hospital programme, helping shape the future of virtual services for the Trust and wider local area.

Main duties of the job

Working in conjunction with the Head of Digital Care Hub engage with new and current customers to develop and operationally deliver contracts and services, ensuring excellent customer experience.

The post holder will be required to create and manage long-term relationships between the Digital Care Hub and a range of clients (NHS, local authority, voluntary sector, commercial companies).

Overall management of services delivered from the Digital Care Hub which at present include:

• Immedicare – National care home service
• Goldline- Palliative Care service
• MyCare24- Long term Conditions/Virtual Wards
  
  

The post holder will work with the local providers of all clinical services as well as customers to define and maintain standards of service delivery and develop the service in a way that aids client retention and generates new business. The post holder will have day to day budget responsibility for all services delivered from the Digital Care Hub. All staff in the Digital Care Hub will be operationally accountable to the post holder - clinical staff will be professionally accountable to the Nurse Consultant, Digital and Acute Care.

Working for our organisation

We are delighted to offer a wide range of benefits to employees including:

• Cycle to Work
• Travel Scheme
• Childcare Vouchers with Salary Sacrifice
• Onsite Nursery
• Buying and Selling Annual Leave
• Car Leasing
• Employee Assistance Programme
• Employee Health and Wellbeing
• Extensive Reward Scheme
• Counselling Service
• Financial packages including Vivup and Wagestream
• Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
  
  

Our Values

We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

• Committed to Quality of Care
• Compassion
• Working together for patients
• Improving Lives
• Everyone Counts
• Respect and Dignity
  
  

Got questions before you apply, please contact the recruiting manager to find out more.

Detailed Job Description And Main Responsibilities

For further information about this role please see the attached Job Description and Person Specification document.

Person specification

Qualifications

Essential criteria

• Registered Health Professional
• Degree in relevant field
• Non-medical Prescriber
  
  

Desirable criteria

• Master's Degree
• Project Management Qualification
  
  

Skills

Essential criteria

• Ability to embrace, lead and drive change
• Ability to work independently and make autonomous decisions
• Ability to organise and prioritise own workload and direct the work of others and adjust plans as required
  
  

Desirable criteria

• Able to foster strong relationships with clients and business associates
• Evidence of working within the NHS at a senior level, with stakeholder internal and external to the organisation including commercial organisations
  
  

Experience

Essential criteria

• Financial management
• Working in a senior leadership role
• Risk management
• Currently practising non-medical prescribing
  
  

Desirable criteria

• previous experience or can demonstrate awareness of Digital Healthcare and the NHS agenda