Head of Facilities and Engineering

Hotel Indigo Gloucester; United Kingdom; On-site; GBP 45,000; Full time

Job summary

An exciting opportunity awaits at a brand-new hotel opening in the heart of Gloucester! As the Head of Facilities, you will play a pivotal role in ensuring our guests receive exceptional service while managing a dedicated maintenance team. Your expertise in budget management, health and safety compliance, and preventative maintenance will be key to maintaining the hotel's standards. Join a vibrant team that celebrates local culture and creativity, and enjoy a range of benefits including performance bonuses and career progression opportunities. If you thrive in a dynamic environment and are passionate about hospitality, this is the perfect role for you.

Benefits

Up to £45,000 per annum

15% performance bonus

Free meal on shift

Paid holidays

Subsidised travel support

Enhanced sick pay

Wagestream financial wellbeing app

Extensive training opportunities

Worldwide discounted room rates

Employee assistance programme

Qualifications

• Experience as a Maintenance or Facilities Director in a Hotel.
• Excellent organization skills and IT systems confidence.
• Trained in Preventative Maintenance.

Responsibilities

• Manage and mentor the Maintenance team to ensure high standards.
• Oversee budget management and department forecasting.
• Implement preventative maintenance programs and monitor building infrastructure.

Skills

People Management

Budget Management

Preventative Maintenance

Health and Safety Compliance

Contractor Management

IT Systems Proficiency

Education

Qualification in Plumbing or Electricity

IOSH Qualification

Tools

Service Optimisation Tool (Quore/Hotsos/Knowcross)

Building Management System

Job description

Hotel Indigo Gloucester is on the lookout for a dynamic Head of Facilities to inspire and lead in our brand-new, highly anticipated hotel opening. Join the excitement and become part of the Hotel Indigo family!

Hotel Indigo Gloucester is set to open in 2025, offering a free-spirited experience for our guests enriched with local culture. Nestled in the heart of the neighbourhood and built on the site of the White Priory, we embrace the concept of storytelling-by-design. Artefacts rescued from the site are now showcased in the Gloucester Museum, linking our hotel to this city’s multi-layered history. As Gloucester thrives with its diverse industries and culture, Hotel Indigo will become a vibrant part of the city’s evolving narrative.

As the Head of Facilities, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …

• People management: coaching and mentoring our Maintenance team; implementing and monitoring training to ensure everyone is trained to the highest standards within brand standards and managing performance.
• Budget management: department forecasting, handling expenses and working to the Hotel’s budget.
• Preventative maintenance: investigating current processes to identify areas of improvement and implementing preventative maintenance programmes, continuous monitoring of the building infrastructure.
• Reactive maintenance: working on adhoc incidents to ensure safety of wider Hotel team and our guests whilst investigating cause of incidents.
• Health and safety: ensuring statutory compliance being met, in depth knowledge of Health and Safety legislation to ensure team is meeting legal standards and IHG specific policies.
• Contractor management: managing on-site contractors, communication with contractors and external stakeholders regarding current contracts and negotiating new contracts.

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has….

• Experience as a Maintenance or Facilities Director or Senior Manager within a Hotel environment (essential)
• Excellent organisation skills, managing administrative responsibilities of the role whilst also being confident in IT systems (essential)
• Experience in all aspects of maintenance that may be expected within a Hotel such as painting and decorating, carpentry, French polishing, activities generally expected of a Maintenance Assistant
• Trained in and application of Preventative Maintenance
• Knowledge of appropriate hotel systems to support operational processes such as service optimisation tool (Quore/Hotsos/Knowcross) and the Building Management System
• Qualification in plumbing or electricity will be an advantage (IOSH qualified is highly desirable)

Just like no two Hotel Indigos are alike, we believe no two individuals are alike. Therefore, we offer our colleagues with a wide range of additional benefits to support you. By taking a confident step in your career and joining us, you can expect to receive….

• Financial security - Up to £45,00.00 per annum plus 15% performance bonus, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

If you are looking to join a Hotel company where you can be your authentic self, unite a shared passion for local discovery and celebrate your creative and fun-loving nature….click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Bring your story, to inspire new ones.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.