Director of Operations

JR United Kingdom; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the leisure industry is looking for an Operations Director to manage day-to-day operations across multiple sites. The ideal candidate will have extensive experience in operations within hospitality or leisure, demonstrating strong leadership and strategic skills. This role offers a hands-on opportunity to influence the growth and success of a fast-paced brand, ensuring operational excellence and compliance.

Qualifications

• Proven experience in a senior operations role within multi-site hospitality or leisure.
• Ability to think strategically and execute tactically.

Responsibilities

• Oversee and optimise all operational processes across sites.
• Lead business areas including compliance, safety, staffing, and financial reporting.

Skills

Leadership

Communication

Strategic Thinking

Financial Literacy

Risk Management

Job description

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National Operations Director – Leisure Industry

An incredible job in leisure

We’re seeking an experienced Operations Director to join a fantastic brand in the leisure industry. Already well-established in this space, this fast-paced brand is growing quickly, and the successful candidate will play a pivotal role within this. This is a hands-on, high-impact opportunity and we are looking to speak to candidates that have proven success at this level within a multi-site leisure, hospitality or similar lifestyle brand.

About the Role

As Operations Director, you’ll lead the day-to-day running of the business, working across all functions including health & safety, HR, finance, facilities, and team leadership across this multi-site leisure operator.

Some of the Key Responsibilities of this exciting role:

• Oversee and optimise all operational processes, ensuring smooth day-to-day functioning across sites and teams
• Lead and support business areas including compliance, safety, staffing, scheduling, financial reporting, and general HR
• Collaborate with team leads to solve operational challenges, streamline workflows, and maintain a high standard of delivery
• Manage relationships with vendors, partners, and contractors

About you:

• Proven experience in a senior operations role, ideally across diverse functions within multi-site hospitality, leisure or lifestyle business is a must!
• Ability to think strategically and execute tactically, rolling up your sleeves and getting stuck into all levels of the business
• Excellent communication and leadership skills
• Strong knowledge of operational compliance, risk, and people management
• Financial literacy and experience overseeing budgets and cost controls
• A self-starter who thrives in fast-paced, evolving environments

Your recruiter for this role is Maddie Cummings, Recruitment Director at Love Recruitment and can be contacted simply by applying for the role below. Maddie and Love Recruitment specialise in recruitment for the whole fitness and leisure sector and work on a number of jobs in the leisure industry. If keen to be considered please ‘Apply Now’.